TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We have an exciting opportunity for an Administrative Coordinator to join our Drop Bury team in Memphis, TN. The ideal individual would be a conceptual thinker with a strong attention to detail and superb organizational and time management skills. A multitasker who enjoys variety and thrives in a fast paced, always growing environment. If this sounds like you, we would love to connect!
Why TAK?
Full Time schedules between 7am-6pm CT, Monday-FridayPaid WeeklyIn-office position with the potential for some remote workCompetitive Compensation: $19/hour, depending on experienceFull Benefits Package (Medical, Dental & Vision)Paid Time Off401(k) with Company Match!25K Company Paid Life InsuranceIndependent Work & Team CollaborationCareer Development & Advancement Opportunities!The Role
Strive to provide the best customer experience every dayDispatch service requests to available technicians; act as liaison between technician and customer service team membersEfficient call handling and support to assist in driving positive field productivityKey and maintain accurate customer service history and service call recordsAssist daily with requesting locates as neededAccess, input and manage data in CSG, WFX, and ACSR, PenguinDataClose work orders using proper solution and clear codesAd hoc reporting as requestedSupport administrative functions of the officeOther duties as assigned Requirements 1+ year(s) of administrative support, transportation administration, office support or related experienceProficient with Microsoft Office Suite or related softwareBilingual (English/Spanish) fluency a plusPermitting experience a plusAbility to learn and utilize role specific equipment and softwareExcellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesAbility to function well in a high-paced environmentAbility to work independently, prolonged periods of sitting at a desk and working on a computer while utilizing telephones, smart phones and headsetsValid form driver's license with satisfactory driving record (free from suspensions or revocations)Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.