Administrative Coordinator Job Code:12660 Location:Lewiston 04240 Department:Program Support FT/PT Status:Full Time Summary: Sweetser is looking for an Administrative Coordinator at our Certified Community Behavorial Health Clinic (CCBHC) in Lewiston! Administrative Coordinators provide support to the Community Behavioral Health Clinic [CCBHC], through the administrative functions such as reporting, data collection, and auditing. Administrative coordinators manage ongoing coordination of clients and staff including the facilitation of a positive patient-centered environment and ongoing support among providers and Sweetser. **E** **SSENTIAL** **FUNCTIONS** **:** + Responsible for the coordination of care of individuals in the Community Behavioral Health Clinic [CCBHC]. + Facilitate ongoing collaboration and communication between providers. + Run reports and collect data required by State and Federal entities. + Measure and seek to continually improve provider and staff satisfaction. + Create a “patient-centered” care environment resulting in high satisfaction as reported through Sweetser’s client service process. + Administer established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. + Supports the intake/access processes through completion of risk screening and behavioral health/SUD screenings with individuals. + Links individuals with needed resources and services and regularly ensures services are meeting needs. + Complete timely and accurate documentation of all contacts and activities utilizing an Electronic Health Record. + Completes comprehensive surveys with individuals at intake, discharge and every six months while in care. + Responsible for tracking and administering surveys as well as data entry. + Conducts primary care screening and monitoring processes and procedures. Coordinates vaccinations for Hepatitis A and B series for clients, as indicated by screening procedures. + Support individuals in completion of applications for applicable benefits to include Mainecare, non-emergency transportation resources, and other social services. + Utilize supervisory supports appropriately and participates in all team/program meetings. + Other duties as assigned. **K** **NOWLEDGE** **AND** **S** **KILLS** **:** + Demonstrates professionalism and collaboration with others. + Receive and understand professional feedback from supervisors and colleagues and implement supervisory suggestions for performance improvement. + Recognize signs of increasing clinical or situational risk and of escalating behavior and utilize de-escalation and safety implementation techniques effectively. + Recognize variables underlying stressful situations, discern methods to diffuse or contain them and quickly implement the most effective intervention. + Manage multi-task situations and conflicting demands, cope with stressful situations, prioritize projects and responsibilities, and meet critical deadlines. + Maintains current knowledge in present practice area, i.e., attendance at required hours of organization educational programs and utilizes clinical supervision as a learning experience. + Use listening skills, flexible collaboration and a consistent problem-solving focus in working to resolve differences with colleagues, peers and clients. + Communicate ideas and opinions in a clear and constructive manner, both verbally and in writing. + Intermediate computer skills required. + Patient facing position - mental health experience 1-2 years preferred. **EXPERIENCE:** + Minimum of three years of practice management preferred. **EDUCATION:** + Bachelor’s Degree in social work, human services, healthcare or business management preferred. **CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:** + Valid state driver’s license.