POSITION OVERVIEW

To lend administrative support to the Senior Director and the ECI Program. Participates in the quality improvement program (including Environmental Quality, Credential and Certification Currency, Continuing Education, and
Training). The occupant of this position is guided by the Organizational Systems Manual (policies and procedures), multiyear Strategic Plan, Operational Work Plan, Organizational Calendar and teamwork expectations in the conduct of all professional activities. The occupant is expected to maintain skills and knowledge essential for successful job performance.

RESPONSIBILITIES

Attend staff meetings, agency and ECI team in services and trainings when assigned. Notify staff on Human Resources documentation needed on a regular basis as required by agency standards Assist Program Director in providing general administrative support. Act as back up for data entry to Business Office staff for all relative databases, including but not limited to,
Carevoyant, Provider Soft, TKIDS, Access and Excel. Complete data entry and reporting, timely and by appropriate means as necessary, for the
following:
-Satisfaction Surveys
-Goal Attainment
-TRAD Reports
-Two-Year-Old List  Distribute and collect Family Outcome Surveys from HHSC ECI. Gather paperwork for Contract Employees and complete packets as needed for contracts to begin. Order materials as directed by ECI program director and process all check requests for submission to Program
Director for approval.  Document and manage completion of respite procedures including quarterly reporting to include training staff on
Respite Program paperwork and process.  Maintain resource room and supply room, including, but not limited to, forms, organization, copies and faxes. Provide oversight to student interns and volunteers as assigned  Complete new hire orientation for ECI staff. Run monthly reports from TRAD for staff

KNOWLEDGE, SKILLS and ABILITIES

High School diploma or GED Demonstrate ability to work cooperatively with other employees, clients and their families, and
other customers of the Agency. Demonstrate ability to communicate effectively, verbally and in writing, with customers, suppliers,
co-workers and supervisors. Maintain consistency with administrative and departmental policies through appropriate behavior,
dress, attitude, attendance, confidentiality, and reliability. Able to type and enter numerical data by touch.  Computer knowledge including word processing, data bases, and spreadsheets. Knowledge about agency services, programs, policies and standards.  Adhere to safety, health and regulatory requirements as described in the Agency’s policies and
procedures.  Ability to organize/ allocate time, and manage workload requirements. Respect for the value, potential and dignity of service participants and their families. Must be able to lift up to 30 lbs. Bilingual in spanish preferred.

 

EOE