Galveston, Texas, USA
90 days ago
Administrative Operations Manager - Pharmacy Business Office

REQUIRED EDUCATION/EXPERIENCE:

Bachelor’s degree or equivalent experience and four years of related experience.

PREFERRED EDUCATION/EXPERIENCE:

Hospital Pharmacy business operations a plus.
Ability to interact professionally with all levels of staff and leadership, as well as representatives from other state agencies, boards, and accrediting organizations.

JOB SUMMARY:

To plan and supervise the business management and staff service functions of a large process. Responsible for overall management of departmental administrative and technical services, and special projects. Includes a variety of complex decisions with minimal direction.

MAJOR DUTIES / CRITICAL TASKS:

Provide Direct Support to the AVP: Calendar (Independently respond to higher-priority invites. Reschedule and/or delegate lower-priority meetings) Postal and Electronic Mail (Independently respond to or notify AVP of higher-priority emails. Reorganize and/or delegate lower-priority email responses) Approvals (purchasing, finance, HR, etc. as delegated) AVP-level Decision Support AVP-level Project Management Manages departmental services, processes and special projects. Develops and monitors administrative support staff. Oversees the development and administration of department budget. Oversees multiple administrative or operational projects as assigned. Responsible for staff development programs including programs to increase employee satisfaction for department. Responsible for forming ad hoc support teams in response to institutional/department initiatives. Provides information coordination between administrative staff and leadership. Oversees compliance and other training for department. Provides Accountable Property Officer Services for department. Provide guidance for interpretation of UTMB and departmental rules, regulations and policies. Provides mediation and conflict resolution for department/process. Meets with administrative support team to receive feedback, gather ideas & empower employees. Makes complex administrative decisions regarding organizational and departmental issues.  Assists with personnel functions within department/process. Conducts employee performance reviews & makes recommendations for development and reward for department/process. Caretaker of budgetary funds used by the administrative support. Identifies appropriate internal controls for department; provides mechanisms to monitor and implement compliance. Represents the department leadership in their absence as needed.

Stakeholders Include:

State-Level Stakeholders UT Systems Pharmacy Steering Council Texas Pharmacy Initiative External Stakeholders State Board of Pharmacy DEA CMS Accreditation Agencies Joint Commission ACHC (Specialty Rx) C-Suite Level Stakeholders

Knowledge, Skills and Abilities:

Change Management skills Advanced communication skills Advanced organizational skills Ability to coordinate efforts with many others Long range program planning Assessment, analytical, and reporting skills Conflict resolution skills Facilitation, coaching, mentoring, feedback skills Excellent decision-making skills Knowledge of UTMB HR Systems and Policies Knowledge of process functions and organization

SALARY RANGE:

From $66,385 to $106,215, depending on qualifications.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation
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