Administrative Program Specialist A (EUC-SW) Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/4837842) Apply  Administrative Program Specialist A (EUC-SW) Salary $2,978.00 - $5,843.00 Monthly Location Baton Rouge, LA Job Type Classified Job Number OTS 021925B ERG Department Division of Administration-Office of Technology Services Opening Date 02/19/2025 Closing Date 3/5/2025 11:59 PM Central + Description + Benefits + Questions Supplemental Information The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. This job title has an assigned pay grade of AS-613. Req. 205715 This vacancy will be filled by new hire or by promotion of a current permanent status classified employee. Louisiana is a "State as a Model Employer" for People with Disabilities. AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES: + Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas. + Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training. + Thinking Critically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches. + Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. + Using Data: The ability to use relevant and valid data to inform a recommendation for action. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system. No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page. Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire. For further information about this posting, please contact: Erica R. Gay HR Specialist Division of Administration/Office of Human Resources email: erica.gay@la.gov Minimum Qualifications MINIMUM QUALIFICATIONS: Three years of experience in administrative services; OR Six years of full-time work experience in any field; OR A bachelor's degree. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. Job Concepts Function of Work: To perform responsible, administrative functions in support of an organizational unit. OR To manage a specialized departmental or statewide program. Level of Work: Entry. Supervision Received: General from higher-level supervisory personnel. Supervision Exercised: May supervise 1-2 lower level personnel. Location of Work: May be used by all state agencies. Job Distinctions: Note: Agency impact, hierarchy, and reporting relationship patterns will be considered when making allocations to this level. Differs from Administrative Coordinator 4 by the presence of professional duties that involve a variety of administrative functions or responsibility for a specialized departmental or statewide program. Differs from Administrative Specialist--B by the absence of a moderate degree of complexity, impact, or independence in assigned duties and program areas. Examples of Work The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff. Incumbent of this position provides programmatic administrative support for the End User Computing (EUC) division. EUC provides management information systems for all Executive branch OTS in-scope agencies statewide. EUC is the first point of contact 24x7 for all statewide IT incidents, issues, and requests from more than 40,000 users and devices in 850+ locations. EUC has approximately 250 employees that are distributed throughout the state, and the incumbent is responsible for performing administrative functions for all of EUC staff in the area of personnel management and purchasing with additional roles in the areas of payroll administration, fleet management, and safety/building coordination. 40%PERSONNEL MANAGEMENT: Acts as the personnel liaison between all 250+ EUC staff and the Division of Administration, Office of Human Resources: • Coordinates necessary approvals to post positions (e.g., internal approvals, OTS Staffing Request Form, etc.). • Coordinates job postings (e.g., enters NEOGOV requisition, distributes applicant info to supervisors, tracks/monitors deadlines, etc.). • Processes personnel action requests submitted through the chain of command to ensure their compliance with DOA Employee Administration, DOA Human Resources, Civil Service and OTS rules and regulations. Monitors the status and follows up on all personnel action requests (e.g., enters ePAR to execute hires, career progression group promotions, coordinates conditional offers of employment, etc.). • Creates/updates position descriptions in PD Workflow. • Accurately processes paperwork for employees that are separating (terminating or transferring) from EUC as required by DOA, OTS, and Louisiana Workforce Commission. • Ensures staff & contractor Driver Authorization status is updated and processes forms as needed. • Completes paperwork for On-Call, Shift Diff, Cell Phone stipends, etc. • Serves as back up to maintain position costing and org unit information (e.g., completes the OTS-SAP Default Change Request form). •Assists with processing of employee performance evaluation system (PES) plannings and evaluations, and ensures completion in an accurate and timely manner to ensure compliance with DOA HR and Civil Service Rules. Advises management of any approaching deadlines that have not yet been met. 30%PURCHASING: • Responsible for the procurement of supplies. • Uses P-card to pay invoices and purchase materials. Performs P-card reconciliation and backup documentation monthly. • Serves as back up for ordering and purchase of specialty supplies (e.g., business cards, retirement plaques, etc.) 10%Serves as a backup for Administrative Program Specialist B duties to assist as needed. Maintains a working knowledge of all systems, process and procedures necessary to complete Administrative Program Specialist B and Administrative Program Specialist A duties. 5%PAYROLL ADMINISTRATION: • Serves as a backup timekeeper in the absence of the primary timekeeper and direct supervisor. • Enters data into the LaGov HCM Payroll System for attendance and leave usage as needed. 5%FLEET MANAGEMENT: • Acts as backup for maintaining monthly vehicle logs in the absence of primary Fleet Manager. • Serves as backup fleet coordinator in the absence of the primary Fleet Manager. 5%SAFETY AND BUILDING COORDINATION: • Serves as Badging Coordinator and is responsible for processing badge requests and building access requests • Functions as the parking coordinator for the Galvez garage and uses the Park Lync system to manage authorized access • Acts as backup liaison to Buildings and Grounds. Contacts Buildings and Grounds for any maintenance or repair that is required within the office. Also, requests and tracks badge access to the building • Serves as backup to assist OTS management in the implementation of the DOA safety program in accordance with the safety policy statement issued by Commissioner of Administration. 5%Performs all other tasks, special projects, analysis, studies, and plans as directed. May act as primary for any of the above mentioned job duties for OTS and/or backup for other OTS sections as needed. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at https://info.groupbenefits.org/ Parental Leave– Up to six weeks paid parental leave More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx Holidays and Leave – State employees receive the following paid holidays each year: + New Year's Day + Martin Luther King, Jr. Day, + Mardi Gras, + Good Friday, + Memorial Day, + Independence Day, + Labor Day, + Veteran's Day, + Thanksgiving Day and Christmas Day. ***** Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to): + Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system + Teacher's Retirement System of Louisiana (www.trsl.org), + Louisiana School Employees Retirement System (www.lsers.net), among others 01 How many years of experience do you have handling and processing Payroll, and / or Timekeeping related duties? 02 How many years of experience do you have handling employee hiring and separation actions? 03 How many years of experience do you have handling general Human Resources requests? 04 How many years of experience do you have handling general administrative assistant duties? 05 How many years of experience do you have using MS Office Suite, Google Docs/Sheets? 06 MAJ: Rate your ability to make accurate judgments based on our definition: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards. + 1= I have no experience and/or am uncomfortable making accurate judgments + 2= I have limited experience or require assistance to make accurate judgments + 3= I can make accurate judgments + 4= I can make accurate judgments and help others improve their ability to make accurate judgments 07 MAJ: Explain your rating by providing specific and relevant examples in the box below. 08 TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion. + 1= I have no experience and/or am uncomfortable thinking critically + 2= I have limited experience or require assistance to think critically + 3= I can think critically + 4= I can think critically and help others improve their ability to think critically 09 TCr: Explain your rating by providing specific and relevant examples in the box below. 10 UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action. + 1= I have no experience and/or am uncomfortable using data + 2= I have limited experience or require assistance to use data + 3= I can use data + 4= I can use data and help others improve their ability to use data 11 UD: Explain your rating by providing specific and relevant examples in the box below. 12 CE: Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas. + 1= I have no experience and/or am uncomfortable communicating effectively + 2= I have limited experience or require assistance to communicate effectively + 3= I can communicate effectively + 4= I can communicate effectively and help others improve their communication 13 CE: Explain your rating by providing specific and relevant examples in the box below. 14 DE: Rate your ability to display expertise based on our definition: The ability to exhibit specialized skills or knowledge gained from experience or training. + 1= I have no experience and/or am uncomfortable displaying expertise + 2= I have limited experience or require assistance to display expertise + 3= I can display expertise + 4= I can display expertise and help others improve their ability to display expertise 15 DE: Explain your rating by providing specific and relevant examples in the box below. Required Question Employer State of Louisiana Address For agency contact information, please refer to the supplemental information above. Louisiana State Civil Service, Louisiana, 70802 Phone (866) 783-5462 Website http://agency.governmentjobs.com/louisiana/default.cfm Apply Please verify your email addressVerify Email