Plaquemine, LA, US
55 days ago
Administrative Representative
Administrative Representative Location Plaquemine Category Customer Service/Support - Customer Service/Support Job ID 2024-501555 Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

 

The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

 

The pay for this part-time position starts at $15.00/ hour. 

 

This positions is located at 58806 Belleview Dr, Plaquemine, LA 70764 

 

Schedule: Monday, Wednesday and, Friday 8am - 5pm

 

We offer:

Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingTraining and development

 

 

 

 

Responsibilities

We are hiring now for immediate openings.  Responsibilities include:

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendorsMake outgoing calls- callback management, A/Rs and miscellaneous calls as assignedProvide a high level of customer service by assisting customers and assessing their rental needs primarily over the phoneMeet and greet customers in a friendly and timely mannerProvide directions and general assistanceAssist to assess condition of rental upon returnProcess returns, check-ins and exit kiosk transactionsMay assist with or perform customer pick-ups in a safe and courteous mannerNotify Management of any known customer problems Notify Management of any known vehicle problems and any required vehicle maintenanceClean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup job-related duties as assigned

 

Equal Opportunity Employer/Disability/Veterans

 

Qualifications Must be at least 18 years oldHigh school diploma or GED required; some college preferredMust have at least 6 months of prior customer service, retail, or administrative support experience

Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years. 

No drug or alcohol related convictions on driving record (DWI/DUI)  in past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must be available for the following schedule: Monday, Wednesday and Friday 8am - 5pm This is a part-time position
Confirm your E-mail: Send Email