Administrative Services Support – Office Administration

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as Administrative Services Support at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Administrative Services Support on the agency team, you’ll manage reception and switchboard operations, handle incoming mail and outgoing mail and packages daily. You will provide administrative support to the leadership team, producers, and colleagues by creating, editing, and producing documents and presentations, and mailing certificates and client materials. You will coordinate facilities requests and resolutions with building management, manage office equipment, supplies, and shared office spaces, and support scheduling, planning, and coordination of on-site meetings and events. Additionally, you will partner with HR to coordinate colleague onboarding and offboarding, support the KUST Client Program through quoting, invoicing, system maintenance, and client communication, and perform other duties as assigned.  This role requires being in office full time, 5 days per week.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

High school diploma or general education degree (GED).2+ years office administration experience; including experience with switchboard operation, and solid knowledge of mail processes such as postage machine, Fed Ex, UPS, copiers, and phone system.Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel, Teams).Proficiency or desire and ability to learn agency management systems and tools such as EPIC and DocuSign.Proficiency or desire and ability to learn InDesign, Adobe Acrobat, or Creative Suite.PC operation at an advanced level, including word-processing and spreadsheet abilities. Proficiency or desire and ability to learn operation of AV equipment and Zoom technology

These additional qualifications are a plus, but not required to apply:

Previous experience in administrative support for an insurance brokerage agency

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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