Administrative Special Services Staff II- Software Manager (GSD Business Office) Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4830589) Apply  Administrative Special Services Staff II- Software Manager (GSD Business Office) Salary $49,982.00 - $99,986.00 Annually Location Michigan, MI Job Type Appointed (Other) Job Number 20243929102GSDLMDB Department General Services Opening Date 02/12/2025 Closing Date 2/26/2025 10:59 PM Eastern Bargaining Unit 9801-Administrative Special Service-Non-Exempt + Description + Benefits + Questions Description The General Services Department (Business Office) supports operations through Grounds Maintenance, Fleet, Landscape Design, Blight, Freeway Maintenance, Animal Control, as well as Parks and Recreation.Under general supervision the Software Manager acts as a subject matter expert, and performs, a wide scope of responsibilities, such as train employees on proper use of software, take initiative to perform recurring or individual assignments, resolve recurring problems independently, explain procedural requirements, and work with a variety of individuals and groups. The position is focused on managing various software databases, and project management. The ideal candidate will be versatile to support all areas of the Business Office’s responsibility, having experience in ArcGIS, Cartegraph, DocuSign, Tableau, and able to pick up new software quickly. Examples of Duties + Software administration and training DocuSign administrator. + Smartsheetadministrator Process mapping. + Assist in RFP contract progress from start to finish Partner with DOIT for GIS understanding. + Cartegraph administrator / assets management. + Analyzes data from a variety of database sources and formats for research, systems, and report design. + Assists stakeholders in understanding generated reports, outputs, and operational interfaces, and counsels them on their use, and in finding ways to be used to improve their functionality. + Assists with the implementation of divisional goals, initiatives and plans. Develops and implements initiatives to improve work processes. + Drives fact-based decision making at all levels within the organization. + Drives process improvement initiatives, including automation, on the processes/tools used to increase the capability and efficiency of reporting efforts. + Manages project development and execution from inception to closure. + Presents results of analysis concisely and effectively to ensure adoption. + Produces summarization reports, outputs, and operational interfaces that present research findings to stakeholders. Provides recommendations for improving business results, operational efficiencies, and system experiences through in-depth analysis. + Provides supporting information to substantiate research findings. + Quality standards. + Tracks and reports project milestones and status reports to project sponsors. + Works in conjunction with their manager to manage change control and ensure consistency and alignment of change control management across the Department. Minimum Qualifications Education Bachelor's degree with major in data analytics, project management, or business. Experience Advanced levels of responsibility and three to four (3-4) years of experience in any combination of the following components: Analytics, OMS software management, and software training. Preferred Skills and Experience: + ArcGIS + Cartegraph (training, user support, dashboard creation) + Docusign + Smartsheet + Project Management + Data Analysis + Coordinating and expediting employee actions affecting department services. + Various Project Management applications + Spreadsheet Management (Excel, Smartsheet) + MS Office + Tableau + Invoice Balancing and Management + Process Mapping + Scheduling + Customer and Client Focus + Effective Written and Oral Communication + Gather, organize, and analyze data + Team work and developmement + Track and report milestones Supplemental Information Evaluation Plan + Interview: 70% + Evaluation of Training, Experience & Personal Qualifications: 30% + Total of Interview and Evaluation T.E.P: 100% Additional points may be awarded for: + Veteran Points: 0 – 15 points + Detroit Residency Credit: 15 points LRD: 07/31/2024 Medical Plan Offering for Administrative Special Services Employees The City of Detroit is pleased to continue to provide a medical plan option to our Administrative Special Services Employees for the 2020 plan year. This plan is provided by Blue Care Network of Michigan and utilizes their PCP Focus Network. This plan provides you with the opportunity to receive an enhanced level of benefits and pay less out of your paycheck for your medical plan. There are two important requirements that you should consider and understand if you should decide to enroll in this plan. You will have to choose a primary care physician that serves within the PCP Focus network. This primary care physician coordinates your care. The network includes over 22,000 Primary Care Physicians. There are also Wellness Requirements that you (the subscriber) must meet in order to remain in the enhanced level of benefit. Administrative Special Services Staff (Exempt) are eligible for the following benefits: + CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) day per month, not to exceed (12) days per year. + VACATION – Granted (1) day per pay period, not to exceed 20 days per fiscal year + PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday + MILEAGE REIMBURSEMENT - Granted on same basis as regular employees. + WORKERS COMPENSATION – Covered by applicable laws. + UNEMPLOYMENT COMPENSATION - Covered by applicable laws. + HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium, no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information. + This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty. Administrative Special Services Staff (Non-Exempt) are eligible for the following benefits: + CURRENT SICK LEAVE – Granted (3) months of continuous service. (1) Day per month, not to exceed (12) days per year. + VACATION – Granted on the following basis: Terms of Service Vacation leave Earned Less than 6 months None After 6 months & (1000 work hours)5 days After 1 year An additional 5 days 2-5 years 10 days 6-7 years 11 days 8-9 years 12 days 10-12 years 13 days 15- years15- years + PAID HOLIDAYS – Granted if paid for 600 straight time hours in the (12) months prior to the holiday + OVERTIME - Granted on same basis as regular employees. + MILEAGE REIMBURSEMENT - Granted on same basis as regular employees. + WORKERS COMPENSATION – Covered by applicable laws. + UNEMPLOYMENT COMPENSATION - Covered by applicable laws. + HOSPITALIZATION – You are eligible to purchase healthcare benefits for yourself and your dependents under a group rate. You will be responsible for the full premium; no employer contribution will be applied. Please review the Health Care Plan Options Booklet for more detailed information. + This position is not eligible for the City Pension Plan, dental, vision, optical, death, life, disability, funeral, reserve sick or jury duty. 01 Please describe your experience using Cartegraph, DocuSign, and Smartsheet or any similar software systems. 02 Please indicate your highest level of education completed + High School Diploma/GED + Associate's Degree + Bachelor's Degree + Master's Degree + PhD/J.D. + No Education experience 03 Please describe your experience with OMS software management systems. Detail the projects you have previously worked on. Required Question Employer City of Detroit Address Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226 Website http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job Apply Please verify your email address Verify Email