Administrative Specialist I Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4825026) Apply  Administrative Specialist I Salary $37,782.00 - $66,120.00 Annually Location Nash County, NC Job Type Permanent Full-Time Job Number 25-00570 Department Dept of Transportation Division Division of Motor Vehicles Opening Date 02/10/2025 Closing Date 2/14/2025 11:59 PM Eastern Job Class Title Administrative Specialist I Position Number 60031267 Section Quality Assurance/Problem Resolution Group Salary Grade NC08 + Description + Benefits + Questions Description of Work This position with NCDOT offers full State (https://oshr.nc.gov/state-employee-resources/benefits) Benefits, competitive salaries and many career development opportunities. To ensure the accurate and timely processing of vehicle titles and registration applications. This position conducts thorough review of vehicle title/registration applications and documents; identify errors created by LPAs, On-Line Dealers, and DMV sections/units; provide solution to errors; corresponds with LPAs, On-Line Dealers, DMV sections/units, and the general public to correct errors regarding the processing of vehicle titles and registration. This position processed refund requests for license plates that have been surrendered to the DMV. Ensure the correct Highway Use Tax has been paid; ensure the Federal Heavy Highway Use Tax has been paid; processes Indemnity Bonds, court orders, judicial sales, abandoned vehicles, mechanics/storage liens, and expedited sales; respond to telephone calls from dealers, branch offices, customers and other DMV Units; reviewing and correcting scanned documents that did not image properly; identifying the problem relating to why documents were not scanned/imaged correctly, determining the solution, and taking action to resolve the problem. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: + Demonstrated ability to use correct grammar, spelling, and vocabulary to compose/proofread correspondence. + Demonstrated ability to interpret and explain policies, procedures, and law. + Experience with Microsoft office applications and/or Mainframe databases. + Experience reviewing and analyzing detailed documents and/or records for authenticity. + Experience in collecting fees and reconciling a cash drawer. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school diploma or General Education Development (GED) and two years of related administrative experience; or equivalent combination of education and experience. Supplemental and Contact Information Sharon Ashe 919-615-7231 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Which of the following best describes your level of experience using correct grammar, spelling, and vocabulary to compose/proofread correspondence? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 03 Explain how you have experience using correct grammar, spelling, and vocabulary to compose/proofread correspondence. 04 Which of the following best describes your level of experience interpreting and explaining policies, procedures, and laws? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 05 Explain how you have experience interpreting and explaining policies, procedures, and laws. 06 Which of the following best describes your knowledge and level of experience using Microsoft office applications and/or Mainframe databases? + None + Basic + Intermediate + Thorough 07 Explain how you have knowledge and usage of Microsoft office applications and/or Mainframe databases. 08 Which of the following best describes your level of experience reviewing and analyzing detailed documents and/or records for authenticity? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 09 Explain how you have experience reviewing and analyzing detailed documents and/or records for authenticity. 10 Which of the following best describes your level of experience in collecting fees and reconciling a cash drawer? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 11 Explain how you have experience collecting fees and reconciling a cash drawer. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email