Administrative Specialist II Print (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4820350) Apply  Administrative Specialist II Salary $39,671.00 - $69,426.00 Annually Location Nash County, NC Job Type Permanent Full-Time Job Number 25-01311 Department Dept of Transportation Division Division of Motor Vehicles Opening Date 02/06/2025 Closing Date 2/14/2025 11:59 PM Eastern Job Class Title Quality Control (QC) Supervisor Position Number 60031224 Section DMV Salary Grade NC09 + Description + Benefits + Questions Description of Work This position with NCDOT offers fullState Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. The position is in the Quality Control Unit of Business Services which examines and inspects title and registration documents for proper completion and fee collection according to State and Federal requirements. This position is responsible for directly supervising employees in the day-to-day operations within the unit; identifying problems and determining corrective action needed to resolve the problems; monitoring employee’s work performance; assigning job duties; counseling and disciplining employees as required; approving leave and maintaining records; keeping employees informed of policy changes and conducting training for new and current employees as needed. This position verifies source documents for evidence of potential fraud and/or alterations and will review & enter data, using the State Titling and Registration System (STARS) mainframe database while maintaining a daily production goal. The program area for this position includes one or more of the following areas: administrative experience examining and inspecting legal or DMV documents for accuracy and completion and/or experience using STARS. Knowledge, Skills and Abilities / Competencies Applicants must submit an application that clearly reflects work experience that demonstrates the following: + Working knowledge of Windows Operating Systems and Microsoft Office Applications including Excel, Word and Outlook. + Working knowledge of the State Title and Registration Mainframe System (STARS) + Working knowledge gathering and analyzing data in order to determine proper courses of action including proficiency in inspecting documents with accuracy and attention to detail. + Experience resolving stakeholder issues including interpreting and explaining policy and procedures, rules, regulations, and/or law to a diverse clientele. Management Prefers: + Experience with inspecting title and registration documents. + Experience organizing workflow and training employees. + Experience monitoring and reviewing employee performance and providing constructive feedback. Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience. Supplemental and Contact Information Sharon Ashe 919 615 7231 Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.) + Yes + No 02 Are you aware that this position is located in Nash County? + Yes + No 03 Which of the following best describes your level of working knowledge of Microsoft Office Applications including Excel, Word and Outlook? + None + Basic + Intermediate + Thorough 04 Explain how you have working knowledge of Microsoft Office Applications including Excel, Word and Outlook. 05 Which of the following best describes your level working knowledge of the State Title and Registration Mainframe System (STARS)? + None + Basic + Intermediate + Thorough 06 Explain how you have working knowledge of the State Title and Registration Mainframe System (STARS). 07 Which of the following best describes your level of working knowledge gathering and analyzing data in order to determine proper courses of action including proficiency in inspecting documents with accuracy and attention to detail? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 08 Explain how you have working knowledge gathering and analyzing data in order to determine proper courses of action including proficiency in inspecting documents with accuracy and attention to detail, accuracy and attention to detail. 09 Which of the following best describes your level of experience resolving stakeholder issues including interpreting and explaining policy and procedures, rules, regulations, and/or law to a diverse clientele? + None + Less than 1 Year + 1-2 Years + 2-3 Years + 3 or More Years 10 Explain how you have experience resolving stakeholder issues including interpreting and explaining policy and procedures, rules, regulations, and/or law to a diverse clientele. Required Question Employer State of North Carolina Website http://www.ncdot.gov/ Apply Please verify your email addressVerify Email