Overview of the Role:

The Credit and Collection Assistant (Admin) will provide essential administrative support across the department, including coordinating between offices in Davao and Cebu if needed. This role involves managing and tracking documents requiring approval from the Department Head, assisting with the flow of communication within the department, and handling confidential information with discretion.

Qualifications:

· Graduate of any four-year Business course

· Excellent communication skills

· Flexible and adaptable in a dynamic work environment

· Highly organized with strong attention to detail

· Proficient in Microsoft Office applications (Word, Excel, PowerPoint)

· 1-2 years of administrative work experience

Duties & Responsibilities:

· Receives documents or requests for approval or recommendation from the Department Head, ensuring completeness and accuracy before forwarding to approvers.

· Reviews documents such as memos, executive summaries, action sheets, and various forms to ensure all necessary attachments and signatures are included.

· Validates documents to ensure they are within the Department's signing limits.

· Delegates accounts to Managers or Supervisors for further assessment or recommendations.

· Monitors Service Level Agreements (SLA) for account approvals, ensuring timely processing.

· Routes documents to other signatories for necessary approvals.

· Prepares Request for Payment (RFP) for service providers such as couriers and telecom companies.

· Sends memos to concerned departments using the Document Management System.

· Receives and cascades memos from other departments to Managers and Supervisors.

· Assists during departmental meetings by handling logistics, including room reservations and meal orders.

· Prepares minutes for meetings, especially during Operations Reporting.

· Manages the schedule of the Department Head as needed.