Summary This position is located at Defense Logistics Agency's Columbus, OH location with the Child and Youth Services Division. This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires Responsibilities Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building. Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations. Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required. Requirements Conditions of Employment Qualifications NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. Highly qualified candidates will possess experience utilizing automated systems for childcare operations. Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at managements request. Referrals and selections can be made at either grade. Education Additional Information Launch Your Rewarding Career with DLA CYP! Sign on bonus for this position: $1000.00 initial sign on. Sign on Bonuses Require the incumbent to complete their training. Once employed for 30 days, sign on bonuses are paid. Retention Bonus: $1500.00 Incumbent must be employed for 12 months. Retention bonuses are paid in quarterly increments following 12-month employment period. Requires successful completion of Virtual Lab School (VLS) training track (15 modules). Referral Bonus: $250 for existing employee that refers selectee - available to all employees once on board (up to $1000 annually). Reduced Childcare: FREE for first child, 50% discount for the second, and 15% for the third child and beyond. Paid Parental Leave Great benefits package - health insurance, sick and vacation time, 401K, and more! On-the-job training and Child Development Associate (CDA) credential paid for once training requirements are met and competency is observed. Tuition Assistance Available for continuing education. Free access to Fitness Center free personal training sessions group fitness classes participate in intermural sports leagues Access to 9 hole Eagle Eye Golf Course Information, Tickets & Registration (ITR) Office - purchase discounted tickets to local, state and nationwide events, theme parks, zoos and aquariums, etc. *World-Wide Access to Family and Morale, Welfare, and Recreation facilities and programs Area of Consideration The Area of Consideration for this vacancy announcement is within the local commuting area of Columbus, OH. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.) Proof of education is required at the time of application. Manual Application If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 pm CST on the closing date of this announcement in order to process your application in a timely manner. Allowances, Incentives and PCS Costs: Allowances, differentials, or incentives will not be paid. Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Other: This is a Regular Full Time position with a 40 hour minimum workweek and eligible for benefits. Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (To view the kit, https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit%20for%20Army%20NAF%20Childcare%20Positions.pdf For more information on working with Child and Youth Services, please go here