Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: Serves as an Administrative Support Assistant under the overall supervision of the SDDC G33-O, Operations Division. Aids the Division Chiefs, subordinate Branch and Section Chiefs and divisions staff via extensive knowledge and understanding of the organization, its methods, funds, people, and other management tools. Responsibilities Ability to gather, assemble, and analyze facts, draw conclusions, and devise solutions to assigned problems in order to troubleshoot administrative bottlenecks that may develop from time to time in the division. Knowledge of various civilian personnel management programs (awards, performance appraisals etc.) and applicable regulations. Knowledge of the missions of the division and its various branches and sections sufficient to enable the incumbent to prioritize daily tasks, and assign work to complete projects. Skill in the use of personal computers and MS applications (Word, Excel, PowerPoint, Outlook ), graphics and presentation, electronic mail system, and other applications as specified by the organization. The employee is fully experienced in applying concepts and methodologies and is knowledgeable in functional program characteristics and requirements. Independently assigns tasks and requests from the Division Chief to the appropriate Subject Matter Experts (SMEs) in order to maintain fast and efficient administrative accomplishments of assigned missions. Controls and coordinates all required actions to maintain database of DTS user information by assigning appropriate permission levels to official personnel and travelers, updating DTS databases as well as managing the administrative setup structure. Employee uses established methods, practices, and criteria to identify, study, and recommend solutions for resolving conventional problems or questions. Ability to communicate effectively to resolve difficult issues and/or problems, to provide advice and assistance and relevant to DTS, to conduct training and briefings, as well as to exercise tact and diplomacy in all contacts. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes maintaining a suspense database, processing travel orders, and/or preparing purchase orders. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-6). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06). Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) General Administration and Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable\_Accommodations\_for\_USA\_Hire