Administrative Support Associate
University of North Carolina at Charlotte
Position Number: 002205
Department: College of Humanities & Earth and Social Sciences (Col)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
+ Provide administrative support for the department chair.
+ Assist faculty in operational matters dealing with student advising, teaching, and research.
+ Applies substantive knowledge of university policies and procedures to direct students to appropriate faculty and offices for advising and problem-solving.
+ Supervise work study students.
+ Liaise with other administrative staff in the college and university on a wide range of tasks from building class the departmental schedule to equipment/facility management, travels, budget, and event planning.
+ Use technology to collect, input, verify, and present standard information dealing with student affairs, budget, and faculty support.
+ Monitor and reconcile departmental budget and accounts, and track travel and office expenditures.
+ Prepare documents, contracts and reports as required.
+ Use BANNER to manage expenditures, reconcile accounts, and prepare travel authorizations.
+ Correspond with students on class scheduling arid curriculum matters; with faculty on deadlines and assigned tasks; with campus wide offices and departments on matters relating to office management, class scheduling, budget, and office maintenance.
+ Make decisions and solve problems that impact the daily processes of the office.
Minimum Experience / Education:
Required Minimum Qualifications:
Graduation from high school; or an equivalent combination of education and experience.
University Preferred Qualifications:
Graduation from high school, or completion of its equivalency, and two years of office/clerical work experience; or an equivalent combination of training/experience.
Preferred Education Skills and Experience:
+ Bachelor’s degree in Business Administration or a similar discipline is preferred.
+ Experience working in Higher Education is desired.
+ Intermediate knowledge of Microsoft Office (Excel) and G-Suite software is strongly preferred.
+ Experience with Banner, Report Central, 49er Mart, NORM , P-Card, or similar University systems is desired.
+ Strong written and verbal communication skills are preferred.
+ Experience with problem solving and resourcefulness are a plus.
+ Strong attention to detail is essential.
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