This position is responsible for handling busy incoming calls from customers and meeting \"Essential Duties and Responsibilities\" outlined below.

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Essential Duties:

\n\nActively soliciting business from existing customer base.\nDealing with both internal and external customers by phone or in person and processes orders through our internal software systems.\nEntering orders through our software systems, editing electronically sent orders, and working closely with sales representatives to resolve issues.\nHandling and researching customer complaints concerning deliveries, product challenges, return requests, and pricing issues.\nFiling, sorting paperwork, report and email distribution, tracking orders (spreadsheet and word processing optional).\nPerforming other duties as assigned to meet business needs\n\n

Qualifications:

\n\nHigh school diploma or GED\nOne or more years related experience and/or training in customer service.\nMust have 10 key by touch and experience in understanding of Microsoft Office software, Word, Excel and Windows 2007 with the ability to create and maintain data bases and other documents, preferred\n\n

Physical Demands:

\n\nRegularly exposed to wet and/or humid conditions and moving mechanical parts.\nFrequently exposed to extreme cold; risk of electrical shock and vibration.\nOccasionally exposed to high, precarious places and extreme heat.\nVery loud working environment.\n\n

Corporate Summary:

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At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

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Our Mission: At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

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Why work for us?

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Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy. That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck. And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education, wellness programs.

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Shamrock Foods Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)