Are you a detail-oriented administrative professional with a passion for excellence?
We're seeking a dedicated individual to join our team as an Administrative Support Specialist. This role offers the opportunity to contribute significantly to the success of our Customer Relations services.

Responsibilities:
Manage and organise client files and documentation.
Track the receipt and delivery of documents.
Prepare and maintain accurate records and databases.
Assist with visa application preparation, including drafting cover letters and ensuring all necessary documents are complete.
Coordinate with external agencies and embassies as needed.
Respond to client inquiries and requests in a timely and professional manner.
Schedule appointments and coordinate meetings.
Provide general administrative support to clients throughout the visa application process.
Assist with office management tasks, such as filing, photocopying, and data entry.

Requirements:
Essential:
Positive and helpful attitude.
Fluency in English (upper-intermediate or advanced).
Proven ability to manage administrative tasks efficiently and accurately.
Ability to collaborate effectively with colleagues in a team-oriented environment.
Excellent working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent communication and interpersonal skills, with a passion for client service (internal and external).
Superior organizational skills, self-motivation, and the ability to work independently with minimal supervision.
Strong verbal and written communication skills, with the ability to interact effectively with clients and colleagues.


Preferred:
Experience working in a cross-functional and collaborative team environment.
Experience in visa processing or investment administration is a plus.
Knowledge of relevant visa regulations and procedures.
Sales and marketing experience.


At MVCG, We Believe In:
Professionalism: Upholding the highest standards in all interactions, from communication to the presentation of our team and offices.
Client Focus: respect each client's unique needs and develop customized solutions that address their objectives and challenges.