Newport News, VA, 23606, USA
10 hours ago
Administrative Technician
Description We are offering a contract employment opportunity in Newport News, Virginia, United States, for an Administrative Technician. The selected candidate will be primarily involved in aiding clients to comprehend and utilize various benefits they are entitled to. Responsibilities: • Assist clients in comprehending the range of benefits and services at their disposal. • Handle the completion and processing of application forms linked to benefits such as healthcare, housing, social security, among others. • Act as a liaison between clients and benefit providers or agencies, stepping in to advocate for clients when required. • Interpret complex documents and programs to assist clients. • Uphold accurate records and guarantee the confidentiality of client information. • Address and resolve any conflicts or issues that occur between clients and benefit providers. • Collaborate with other team members and make necessary referrals to ensure clients receive comprehensive support. • Remain up-to-date with laws, regulations, and policies related to various benefits. • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to maintain records and schedule appointments. • Provide excellent customer service through inbound and outbound calls and email correspondence. Requirements • Minimum of 2 years experience in an administrative role • Proven experience in customer service and handling inbound and outbound calls • Proficiency in data entry tasks • Demonstrated ability in email correspondence • Strong skills in Microsoft Excel, Microsoft Outlook, and Microsoft Word • Experience in scheduling appointments • Knowledge of welfare benefits and medical benefits • Preferably worked in a non-profit industry before • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Detail-oriented with strong organizational skills TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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