Description We are offering a short term contract employment opportunity for an Administrative Technician in Newport News, Virginia. This role operates within the non-profit industry, providing critical support to clients in understanding and accessing various benefits available to them. Responsibilities: • Assist clients with understanding and accessing various benefits such as healthcare, housing, welfare, social security, etc. • Provide information about available services and benefits to clients. • Advocate for clients when interacting with benefit providers or agencies. • Interpret complex documents and programs to provide assistance to clients. • Maintain confidentiality and keep accurate records of client information. • Resolve any issues or conflicts that may arise between clients and benefit providers. • Collaborate with team members and make referrals as necessary to ensure comprehensive support for clients. • Stay updated with laws, regulations, and policies related to various benefits. • Assist clients with the completion of application forms and process related documents. • Use skills in Customer Service, Data Entry, Email Correspondence, Inbound Outbound Calls, Microsoft Excel, Microsoft Outlook, Microsoft Word, Schedule Appointments, Welfare Benefits, Medical Benefits effectively. Requirements • Minimum of 2 years of experience in an administrative or similar role within the non-profit sector • Proven track record of excellent customer service skills • Proficiency in data entry tasks with high attention to detail • Experience with email correspondence, demonstrating excellent written communication skills • Familiarity with handling both inbound and outbound calls • Proficiency in Microsoft Office Suite, particularly Microsoft Excel, Outlook, and Word • Experience in scheduling appointments, managing calendars, and coordinating meetings • Familiarity with welfare benefits and medical benefits, preferably in a non-profit setting TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .