Position Summary:
Reporting to the Manager, the Benefits and Leave Administrator assists employees with understanding and completing their Benefits Enrollment in Workday and responds to various employee questions using Workday Help. Additionally, the Benefits and Leave Administrator is responsible for responding to Benefit vendor’s file verifications on a weekly basis.
The Benefits and Leaves Administrator also manages leave of absence, documenting leave events, completing all documentation for carriers, educating employees and managers on leave practices and serving as liaison between employees, managers, the payroll team and leave of absence vendors.
Primary Accountabilities:
Analytical (50%)
Administer various employee benefit programs for US and Canada, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), tuition reimbursement and wellness.
Assist employees with health, dental, life and other related benefit issues.
Respond to employee requests and maintain records in accordance with Workday processes and procedures to ensure enrollment data and premium deductions are accurate.
Responsible for maintaining documents on our communication platforms including but not limited to Benefit Brochures and Employee Communications.
Efficiently managing Workday Inbox tasks by reviewing and approving changes to benefits including live events, annual enrollment, QMCSOs, and life claims, acts as the first level of escalation for employee questions or issues.
Performs verification and reconciliation tasks according to department checks and balances to maintain data integrity and prevent errors; verifies and corrects discrepancies.
Responsible for keeping new hire orientation and materials up to date.
Coordinate and facilitate wellness workshops, seminars and events.
Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
Manages the company wellness incentive program.
Administers all aspects of our leave programs - i.e., Family Medical Leave, Paid Parental Leave, Medical Leave, Military Leave (USERRA), Disability Leave, Personal Leave as well as leave without Pay benefit. Applies independent decision making while assisting in interpretation or clarification of certain Federal and state leave policies and regulations. Coordinates and organizes all medical leave information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
Maintain appropriate contact with all associates on leave and coordinate all aspects of a return to work.
Administer ADAAA requests, light duty and return to work by closely working with supervisors, HR and department heads.
Meets regularly with HRBPs to review Leave of Absence claims’ status and develops strategies for resolution.
Works closely with the Compliance team to coordinate Leaves of Absence with Workers Compensation claims.
Works with Lead Benefits & Leaves Administrator to gather the data required for the vendors to prepare annual non-discrimination testing; analyzes results for accuracy and assists in corrective action if needed.
Collaborate with Finance teams on processing vendor invoices for payment; be accountable for escalation and resolution of all invoice discrepancies and delays
Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs.
Responsible for managing Fidelity communications by supporting weekly audit reports and making corrections as needed
Provide support on all compliance activities related to retirement and health and welfare plans. This includes plan audits and legal filings such as 5500s, Medicare D, ACA, PCORI and Annual Notices
Operational (30%)
Demonstrate financial acumen by ensuring vendor invoices are aligned with existing vendor contracts
Assist in obtaining statistics and information in the renewal process of any health, life and retirement plans that benefit the company.
Responsible for the review of weekly vendor file reports and making necessary corrections.
Assist in completing benefits reporting requirements.
Maintain accurate records and documentation of associate participation and outcomes in wellness programs
Serves as primary contact for 401k plan administration and analytics. Includes plan interpretation, issue resolution for associates and systems, and implementation of technology and process improvements
Administrative (20%)
Respond to internal inquiries via telephone calls, voicemails, emails, and Workday Help
Perform special projects and other duties as assigned by management
Coordinate the development and implementation of the department SOPs
Prepares and disseminates written communication related to the approval and denial of leaves
Deliver a positive benefits and wellness experience to employees
Required Qualifications:
Bachelor’s Degree preferred
2-5 years’ work experience; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
Expert knowledge of employee benefits and applicable laws
Solid knowledge of Workday
Proficient with Microsoft Office Suite, especially Excel or similar software
SHRM-CP or SHRM-SCP and CEBS professional designations, a plus
Ability to speak Spanish, highly desired
Individual Competencies:
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
Integrity: Gains the trust of others by taking responsibility for your own actions and telling the truth.
Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
Collaboration: Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 15 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
An Equal Opportunity/Affirmative Action Employer
We are an Equal Opportunity Employer, including disability/vets.