Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Eurofins|BLC is a small but growing business specialising in testing and consulting and operates within the Eurofins Softlines and Leather division. Established for over 100 years specialising in leather, consumer and chemicals we have the technical pedigree and experience to provide targeted, testing and consulting solutions up and down the supply chain.

In 2023, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years

Job Description

The Role:

Receiving and unpacking samples for testing, then inputting detailed accurate information onto a Laboratory Information Management System (LIMS).  Sending the final test report to customers and any additional  administration supporting the customer services team.

Main Duties: 

Booking-in of testing samples ensuring the accuracy of information on our database including uploading of images.Acknowledging receipt of samples to our clients and providing them with an estimated delivery of the testing report.Organising and processing of samples that need to be sub-contracted to other test houses.Daily sending of completed testing reports to clients and the updating of web portals.Logging all non-conformance requests from clients and raising any technical queries in relation to specifications with our commercial team.Creating, updating and maintaining our standard operating procedures for the booking-in of samples for our Laboratory Information Database.Day-to-day management of the department emails which includes general internal queries. Making amendments to documentation and the database following a technical review of testing requirements.Creating customer contact details and distribution lists within our Customer Relationship Management (CRM) System.Performing any other reasonable duties to to support the department and wider team during busy periods, this may include the returning of samples and sample preparation.

Qualifications

What We Are Looking For:

Ideally, degree educated in a scientific discipline; must have GCSE's or equivalent and excellent grades in English, Maths and Science - Chemistry would be very useful.Be able to demonstrate proven experience as an administrator with good organisational skills, with rigorous attention to detail, and the ability to work to deadlines and competing demands.A driven, enthusiastic, and confident individual with outstanding communication skills.Demonstrates a self-motivated, positive “can do” attitude, and ability to work to tight deadlines and competing demands in a busy commercial environment.Demonstrate initiative and ability to multi-task and plan work effectively and work on their own when required.Must have the ability to communicate effectively, both verbally and in written form.Computer literate and confident using Microsoft Office and ideally have experience with data management systems such as CRMs.A flexible approach to working additional hours when required.

Additional Information

Benefits:  Competitive Salary, Life Assurance 4 x salary, Private Medical Insurance, Healthcash Plan, Income Protection, Group Pension Scheme (match contribution of up to 5 %), Option to buy up to 5 day holiday a year, Perkbox (access to discounts), Employee Assistance Programme – 24/7 confidential support, Free Parking, World-wide career opportunities.

This role is lab based - Monday to Friday - 37.5 hours per week. Core hours are 8.45 am to 5.00 pm.