Job Description:

The Watson Institute for International and Public Affairs at Brown University seeks to promote a just and peaceful world through research, teaching and public engagement. The Watson Institute is a community of scholars, practitioners, and students whose work aims to help us understand and address these critical challenges. It is dedicated to meaningful social science research and teaching and animated by the conviction that informed policy can change systems and societies for the better.

This position in the Master of Public Affairs Program interacts with a broad range of constituents, both internal and external to the University. The Admissions and Alumni Engagement Coordinator will provide constituent-facing engagement support, conduct an array of projects to support and inform ongoing program development, and will represent the program through a wide-range of interactions with the audiences for admissions, recruitment, and alumni engagement operations.

Responsibilities focused on admission and recruitment will include: managing day-to-day responses to program inquiries to ensure a welcoming and engaging experience throughout the application to matriculation journey;

managing operations for admissions events and representing the program at both virtual and in-person events;

maintaining the program website and online channels (including social media), with the guidance from the Associate Director of Admissions and Recruitment, and in conjunction with the Watson Institute communications team as appropriate; and, developing engaging content to encourage application, enrollment, and matriculation into the program among diverse and talented populations, and producing tracking data and reports to support evaluation and continuous improvement.

Responsibilities focused on alumni engagement will include: data mining alumni and career outcome data and generating insights on placement trends and another alumni outcomes; managing production of tri-annual alumni newsletter and other alumni communications; responding to inquiries from alumni and employers at all times

ensuring a positive experience for these audiences; with guidance from the Associate Director of Professional Development and Alumni Engagement, undertaking research and development projects to support the ongoing development of alumni-facing engagement opportunities and communications activity.

Education and Experience

Bachelor’s degree with a minimum of 1 year of related experience (or equivalent) in higher education administration, or equivalent combination of education and work experience. 

Experience running programs and/or writing and distributing content for a public audience.

Job Competencies

Demonstrated ability to confidently, tactfully, and independently field inquiries and time-sensitive, high-pressure questions from internal colleagues and external stakeholders

Enthusiastic commitment to the work of a graduate education or training program

Proficiency in working on projects and routine assignments with some autonomy and initiative following initial guidance on goals and expectations, including developing interim targets and generating suggestions and options to provide to supervisors and colleagues

Demonstrated proficiency with spreadsheets and reporting tools.

Demonstrated proficiency with Slate CRM (customer relations management) software or an equivalent CRM platform (proficiency with Slate and Handshake strongly preferred), and in creating and editing social media and email marketing content

Proficiency and appreciation of the importance of handling private, sensitive, or confidential student or alumni information appropriately

Demonstrated proficiency with Qualtrics or similar survey platforms/software

Willingness to support a community of diverse perspectives and cultures in an inclusive environment.

* Possible evening and weekend work as needed for event and related coverage.

Cover Letter Requirement: Please include a cover letter and resume with your application for this position.

Brown University cannot provide Visa sponsorship for this role.

All offers of employment are contingent upon a criminal background check and education verification that are satisfactory to Brown University.

Salary Grade: Grade 8

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2024-10-08

Job Posting Title:

Admissions and Alumni Engagement Coordinator, MPA Program

Department:

Watson Institute for International and Public Affairs

Grade:

Grade 8

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Work Location:

Onsite

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.