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Our client, a compassionate and growing behavioral health practice, is seeking a Temporary Office Coordinator / Admissions Associate to provide critical support during a team member's medical leave. This pivotal role helps ensure seamless daily operations and exceptional client care during a period of transition.

The position is onsite in Concord, MA, offering approximately 30 hours per week (Monday-Friday, 9am-3pm) for the first 2-3 months, then 20-24 hours per week for an additional 2-3 months. Compensation is $33-$35 per hour. Interested and qualified candidates are encouraged to apply today for immediate consideration.

Key Responsibilities

Serve as the first point of contact for clients and families by greeting visitors, answering phones, and responding to treatment inquiries. Facilitate the intake and admissions process by gathering insurance details, required forms, and prior treatment records. Verify insurance coverage with third-party providers and communicate benefits and cost estimates to clients. Assist with billing and payment tracking as needed. Maintain accurate and up-to-date client records in the medical database. Coordinate scheduling for clinicians and support staff. Assist with client discharge coordination by communicating with outside programs and providers. Support day-to-day operational and administrative tasks as needed. Uphold DBT principles in all interactions-demonstrating nonjudgment, empathy, and compassion.

Qualifications

Minimum 6 months of experience in customer service and/or administrative support Highly organized, detail-oriented, and able to manage multiple priorities Excellent communication and interpersonal skills Collaborative, team-oriented, and adaptable in a small office setting Demonstrated ability to remain calm and compassionate when interacting with individuals in distress Experience in a behavioral health, healthcare, or crisis intervention environment strongly preferred

A1435835CP_1761936629 To Apply for this Job Click Here