Position Summary: Responsible for greeting and registering patients including the handling and processing of insurance and demographic information.

Responsibilities:

Enters patient demographics and information, insurance and medical reason for visit; verification of insurance; and escorting patient to room. Receives request for accommodation; verifying of availability and booking room; collecting payment; producing patient receipt; and performing cash handling procedures. Confirms infections (MRSA & VRE) and notifies appropriate departments for precautions. Receives and documents payment; produces patient receipt; and performs cash handling procedures. Obtains demographic, financial, pre-certification or authorization information.

Qualifications: 

Required:

Must be proficient with computers

Preferred:

High school graduate or equivalence Previous clerical experience

Infection Control: Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio hazardous materials as it applies to your daily work environment.

Patient Interaction: Frequent

HIPAA: This position will have access to the following Protected Health Information in order to carry out the duties related to their position at Hays Medical Center based on the following criteria:
Primary – required (routine) to do the job;
Secondary – required for the job, but mostly be exception; and
None – no approved access

Description of Information
Primary:
Patient Demographic Information (information used to identify a person): Name, Date of Birth, Address, Race, Marital Status, Religion

Financial Information/Insurance (information related to insurance, billing and payment): Billing Information, Payer Name, Payer ID, Account Balances, Plan Elements Covered, Payment Information, Payment Rates

Clinical Information (information that describes a patient’s health status): Diagnosis, Reports/Medical Notes, Test Results, Problem List, Procedures, History and Physical

Secondary:
Coding Information (clinical information that is in (alpha) numeric format): ICD-9 Codes, Rev Codes, CPT Codes