Employee will work a mix of weekend and weekday days (no nights). The Admissions coordinator will conduct precertification with insurance companies for authorizations, as well as: + Assisting with client queries and admissions procedures. + Managing the admissions and onboarding for the hospital. + Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures. + Prepares admissions reports by collecting, analyzing, and summarizing data and trends. + Organizing and inputting information to databases. + Collaborates with clinical referral sources, families, doctors, agencies and other callers to ensure assessment or admission is coordinated as smoothly as possible. + Answering application and enrollment inquiries from the public. + Meet with patients/ contact patient guardian to complete initial patient registration to ensure accuracy of patient demographics. + Document appropriately gained legal authority to communicate with family members to gain collateral information as it relates to patient demographics through ROI. + Inventory of patient belongings as they are presented to admissions department. This includes labeling items, completing valuables list and labeling storage bins. + AIS data entry for (un)scheduled patients presenting to facility for assessment. + Build chart with admissions paperwork – including labeling of medical record, printing off new forms. + Handling phone calls and emails from prospective parents, students, patients, or clients. + Planning and coordinating with the admissions team about events and other important dates. + Maintaining excellent front-of-desk relations with clients and customers. + Maintaining relevant records and documentation as required by the job. + Performing other work-related duties as assigned, such as project planning and general administration. + Upholds the Organization's ethics, values and customer service standards. Requirements Education – High School Diploma required. Experience – Minimum of 2 years customer service or combination of education and experience required. Experience in behavioral healthcare setting, phone triage, tele-health or case management, clinical preferred. Required Licenses – None required. Benefits + Health Insurance + Vision Insurance + Dental Insurance + 401K Retirement Plan + Healthcare Spending Account + Dependent Care Spending Account + PTO Plan with Holiday Premium Pay + Life Insurance (Supplemental Life, Term, and Universal plans are also available.) + Short and Long-Term Disability (with additional buy-in opportunities)