Job Title Admissions Counselor II Agency West Texas A&M University Department EM Communication and Campus Tours Proposed Minimum Salary Commensurate Job Location Canyon, Texas Job Type Staff Job Description The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits (https://www.wtamu.edu/business-finance/human-resources/benefits.html) General Summary The Admissions Counselor II plays a pivotal role in recruiting prospective students to apply to WT, and also guides prospective students through the college admissions process. This position serves as an ambassador for the University, fostering relationships with high school students and their parents, high school counselors, and community college students to promote WT’s programs, values, and community. The Admissions Counselor will participate in recruitment activities and events, and offer personalized support to applicants to ensure a positive and informed admissions experience. This role requires a combination of strategic thinking, empathetic advising, and the ability to work collaboratively within the admissions team and across the institution. This role includes significant travel to attend recruitment events, present at college fairs, and engage with prospective students across various platforms. The majority of recruitment travel takes place in the months of September, October, and November, and is planned well in advance. Local travel within the work day occurs year-round. Additionally, the Admissions Counselor II will play a role in planning on-campus and virtual events that showcase the University and create welcoming experiences for students and their families. The ideal candidate is passionate about higher education and committed to providing exceptional service to all applicants. They should possess excellent communication skills, the ability to manage multiple projects, and a readiness to represent WT in a professional and personable manner. *This positions pay ranges from $35,568.00 - $43,888.08 per year based off education and experience* Responsibilities: + Identifies, recruits, and contributes to increasing the population of all admitted, enrolled, and underrepresented students. + Tracks and follows up with targeted students and parents. Maintains a high level of working knowledge of the Texas A&M University System (TAMUS) information, organization, opportunities, and policies. + Coordinates with high school and community college counselors to facilitate the applications process. + Develops an effective plan for recruiting in the assigned area(s), high schools, and institutions. + Builds new and stronger relations with community colleges and maintains a regular physical presence on those campuses. Communicates with prospective students regularly via email and over the phone. + Works directly with applicants and their parents to resolve extenuating circumstances, complaints, and appeals of admissions denials + Represents the Office of Admissions in a public speaking capacity, both on and off campus, and maintains records of these activities + Develops working relationships with assigned TAMUS members, departments, counselors, and advisors to enhance customer service and satisfaction. Disseminates admissions information. + Advises prospective students on transferable coursework to help the institution reach transfer enrollment goals. + Advises prospective students about admissions statuses, policies, and office programs + Coordinates major office programs. Serves on office committees as assigned + This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties as assigned. Necessary Qualifications: + Bachelor’s degree or combination education and experience + One (1) year related experience, professionally or as a student employee + Must have a valid driver's license and a good driving record; must be able to obtain a State of Texas vehicle operator's license within 30 days of employment; and must qualify to operate a vehicle within the TAMUS guidelines. + Must be able to maintain TAMUS approval. + Knowledge of word processing, spreadsheet and database applications. + Knowledge of admissions functions of higher education Preferred Qualifications: + Master’s degree + Experience in a university setting as a tour guide, orientation leader, ambassador, residential living or + student advisor + Familiarity with W.T. programs, admissions criteria and procedures. + Personal intercollegiate student organization involvement a plus. + Bilingual (Spanish) + Demonstrate strong leadership skills Applicant Instructions: Please include the following with your application: + Cover letter + Resume + Three references Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at hr@wtamu.edu. Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System. Equal Opportunity/Affirmative Action/Veterans/Disability Employer. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.