Specific Duties and Responsibilities

· Oversee the daily operations of an assigned area of the Admissions department.

· Ensure all Admissions Team Members are in grooming compliance.

· Maintain positive interaction with all guests and fellow Team Members.

· Develop a break schedule that adheres to Labor Laws on the State, Federal, and park levels.

· Ensure all team members are properly trained.

· Conduct coaching/counseling sessions with Team Members.

· Serve as a Guest Service Ambassador and work to resolve all guest concerns brought to your attention without direct supervision.

· Monitor team member demeanor and performance; reward, motivate, and/or reprimand as needed

· Enforce all Six Flags policies and standards on a daily basis.

· Be an active member and role model for the Admissions department.

· Willfully perform duties in any area of the department at SFA when necessary.

· Perform all other duties as assigned by park leadership.

Reporting Structure

· Reports directly to Admissions Supervisors.

Minimum Requirements

· Must have excellent verbal and written communication skills and be comfortable enforcing policy.

· Must be comfortable with having counseling sessions with employees.

· Must possess a friendly, positive and professional attitude.

· Ability to work outdoors in extreme weather conditions while on foot for long periods of time.

· Exhibit demonstrated leadership qualities.

· Must be at least 16 years of age.

· Will be required to work various shifts as project and park needs dictate, including nights, weekends, and holidays.

· Excellent communication skills, both written and verbal.

· Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.

· Must be able to work efficiently under pressure in a fast-paced environment in order to meet deadlines and make effective decisions.