Description We are offering a position for an Admissions Representative in the Higher Education industry, based in Minneapolis, Minnesota. As an Admissions Representative, you will be a key player in managing daily and weekly target goals, supporting the maintenance of service level agreements, and contributing to a positive applicant and learner experience. Key responsibilities: • Process and manage the high-quality production in accordance with established goals. • Develop awareness and understanding of key workflows across the department. • Cross-train on specific workflows outside the primary functional area as needed. • Respond to and resolve individual applicant and learner experience issues while identifying and addressing systematic problems. • Support training needs within the department as a subject matter expert or trainer. • Partner with stakeholders in various departments to identify and resolve issues and identify process improvement opportunities. • Participate in problem-solving and continuous improvement projects to optimize the applicant, learner, and staff experience. • Engage in quality assurance activities intended to systematically identify and resolve process defects. • Maintain key knowledge management systems and content, including job aids for staff and process-related documentation for partner teams. • Serve as a subject matter expert on department and enterprise teams and initiatives. • Engage in detail oriented development tied to areas such as problem-solving and continuous improvement, leadership development, training, operations management, data analytics, and reporting. Requirements • Proficient in Microsoft Outlook for managing email communications and scheduling appointments. • Skilled in Data Entry to accurately input, update, and maintain student information. • Excellent Communication Skills for interacting with prospective students, faculty, and staff. • Experienced in using Microsoft Excel for data organization and report preparation. • Ability to perform Data Analysis to identify trends and make informed decisions. • Possess Critical Thinking skills to solve problems and make decisions effectively. • Experience in Administrative Assistance for supporting office operations. • Proficient in Project Management to coordinate, plan, and execute admissions-related projects. • Knowledgeable in Document Management for maintaining and updating student records. • Familiarity with Electronic Document Management for efficient handling of digital records. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .