Job Description:
Job Title: Admissions Specialist
Location: Kirksville, MO
Department: Behavioral Health Clinic
Employment Type: Full Time
Shift: Monday - Friday
Job Summary
Are you a detail-oriented and compassionate professional passionate about supporting clients in accessing the care they need? Join our team at Preferred Family Healthcare as an Admissions Coordinator!
As an Admissions Coordinator, you will be responsible for facilitating client admissions, managing census reporting, operating phone systems, maintaining compliance with reporting standards, and working collaboratively with billing and clinical teams. Your role will be instrumental in ensuring a smooth intake process and providing administrative support to enhance client care and program efficiency.
Living in Kirksville, MO, offers a unique blend of small-town charm and vibrant academic atmosphere due to the presence of Truman State University and A.T. Still University. Residents enjoy a strong sense of community, access to cultural events, and outdoor recreational opportunities. The city's affordable cost of living and friendly atmosphere make it an appealing place to live and raise a family.Join us in making a difference in the lives of individuals who seek our services!
Position Perks & Benefits:
Employee benefits package - health, dental, vision, retirement, life, & more**
Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
Company-paid basic life insurance
29 Days of PTO for Full-Time employees
Emergency Medical Leave Program
Flexible Spending Accounts – healthcare and dependent child-care
Health & Wellness Program
Employee Assistance Program (EAP)
Employee Discount Program
Mileage Reimbursement
Key Responsibilities
Respond to new referrals, documenting through the appropriate methods.
Maintain waiting lists according to CARF and DMH standards.
Foster positive, professional relationships with referral sources, clients, and coworkers, adhering to the Code of Ethics and System policies.
Ensure program census is maintained according to the service model for inpatient, residential, or outpatient clients.
Correct file/charting technical deficiencies within the required timeframe.
Facilitate client screenings by phone or in-person.
Provide administrative support to clinical team members, including completion of letters and forms.
Complete admissions in applicable databases, including face sheets, release of information, residency, and financial information.
Coordinate with Care Managers on client insurance information.
Enter data into computer systems within appropriate timeframes.
Collaborate with the billing department to ensure admissions, transfers, and discharges are processed and successfully batched to payers.
Deliver exceptional customer service to create a welcoming environment for new clients.
Assist with filing, quantitative chart reviews, and compiling chart information.
Perform other duties as assigned by Leadership.
Education and/or Experience Qualifications
High School Diploma or General Equivalency Diploma.
Additional Qualifications
Excellent verbal and written communication skills.
Strong ability to establish rapport and create a welcoming atmosphere.
Demonstrated ability to prioritize and manage multiple tasks while meeting deadlines.
Proficiency in basic computer skills, including Word and Excel.
Knowledge of confidentiality laws related to mental health and substance use disorders.
In-depth understanding of program policies, procedures, and regulations.
Exceptional attention to detail.
Brightli is on a Mission
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive, and authentic workplace.
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.