Admissions Specialist
Stephen F. Austin State University
Posting Details Position Information Job Title Admissions Specialist Full Time/Part Time Full Time FLSA Non-Exempt General Job Description This is a clerical position responsible for processing the essential documents for admission of undergraduate students to the University, including: applications, application fees, college transcripts, high school transcripts, test scores, and other related documents. Responsible for processing requests for information about SFA from many different sources; assisting in the preparation of mailings and correspondence to prospective students and applicants; analyzing critical decisions involving eligibility for admission, transferability of academic coursework and residence status (for payment of tuition); performing necessary functions for imaging of all documents (scanning, linking, etc.); and representing the office and university to new and prospective students. Reports to the appropriate Admissions Coordinator. Essential Job Functions 1. Processes information and documents from prospective students and applicants to the University.
2. Applies all pertinent admissions policies and procedures and makes decisions regarding eligibility.
3. Evaluates course work transferred to the University from other colleges and universities.
4. Aids in the preparation of correspondence to prospective students and applicants by mailing letters and other materials.
5. Examines student files to determine residence status of applicants related to payment of tuition.
6. Interacts with other on-campus departments regarding special requirements such as TSI, on-campus housing, academic advising, registration procedures, financial aid, etc.
7. Scans electronic images into imaging database, performing verification and linking of imaged documents to the student information system.
8. Interacts extensively with prospects and applicants requiring knowledge of customer service techniques, admission policies, registration procedures, etc.
9. Processes application fee or appropriate fee waiver for each applicant and balances account daily.
10. Assists in functions associated with special admission programs.
11. Receives the receipt of payments from students and others for departmentally sponsored activities. Non-Essential Job Functions 1. Performs other related duties as assigned. Required Knowledge, Skills, and Abilities The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
1. Knowledge of, or the ability to learn, University policies and procedures.
2. Knowledge of principles and processes for providing customer and personal services; including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
3. Ability to operate office machines, including personal computer, printer, calculator and fax machine.
4. Ability to set priorities and complete assignments on time.
5. Ability to maintain effective interpersonal relationships.
6. Ability to communicate effectively in both oral and written form.
7. Ability to handle difficult and stressful situations with professional composure.
8. Ability to process and handle confidential information with discretion. Physical Demands Required Education High school diploma or equivalent is required. Required Experience and Training One year of related experience is required. General office experience in a public-contact position within a data processing environment is required. Preferred Qualifications Experience in a high school or collegiate setting is preferred. Special Conditions for Eligibility This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to the Computer and Network Security policy. Min Pay Rate Mid Pay Rate Salary Information Salary Grade - 19 Specific Job Requirements/Duties for this Posting Is Background Check Required? Yes Benefit and Retirement Eligibility This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length. EEO Statement Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304. Posting Detail Information Posting Number S2024-172 Candidates Eligible to Apply Open to all qualified applicants Number of Positions Available 1 Posted Date 12/02/2024 Review Start Date Close Date Work Schedule Monday through Friday with occasional weekends. Open Until Filled Yes Special Instructions to Applicants Posting Quick Link https://careers.sfasu.edu/postings/12373 Contact Information Contact Name Dorinda Byley Contact Phone (936)468-4023 Contact Email byleydl@sfasu.edu Contact Information Supplemental Questions
2. Applies all pertinent admissions policies and procedures and makes decisions regarding eligibility.
3. Evaluates course work transferred to the University from other colleges and universities.
4. Aids in the preparation of correspondence to prospective students and applicants by mailing letters and other materials.
5. Examines student files to determine residence status of applicants related to payment of tuition.
6. Interacts with other on-campus departments regarding special requirements such as TSI, on-campus housing, academic advising, registration procedures, financial aid, etc.
7. Scans electronic images into imaging database, performing verification and linking of imaged documents to the student information system.
8. Interacts extensively with prospects and applicants requiring knowledge of customer service techniques, admission policies, registration procedures, etc.
9. Processes application fee or appropriate fee waiver for each applicant and balances account daily.
10. Assists in functions associated with special admission programs.
11. Receives the receipt of payments from students and others for departmentally sponsored activities. Non-Essential Job Functions 1. Performs other related duties as assigned. Required Knowledge, Skills, and Abilities The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
1. Knowledge of, or the ability to learn, University policies and procedures.
2. Knowledge of principles and processes for providing customer and personal services; including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
3. Ability to operate office machines, including personal computer, printer, calculator and fax machine.
4. Ability to set priorities and complete assignments on time.
5. Ability to maintain effective interpersonal relationships.
6. Ability to communicate effectively in both oral and written form.
7. Ability to handle difficult and stressful situations with professional composure.
8. Ability to process and handle confidential information with discretion. Physical Demands Required Education High school diploma or equivalent is required. Required Experience and Training One year of related experience is required. General office experience in a public-contact position within a data processing environment is required. Preferred Qualifications Experience in a high school or collegiate setting is preferred. Special Conditions for Eligibility This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to the Computer and Network Security policy. Min Pay Rate Mid Pay Rate Salary Information Salary Grade - 19 Specific Job Requirements/Duties for this Posting Is Background Check Required? Yes Benefit and Retirement Eligibility This position is eligible for participation in the Teacher Retirement System of Texas (TRS) retirement plan, subject to the position being at least 20 hours per week and at least 135 days in length. EEO Statement Stephen F. Austin State University, an Equal Employment Opportunity and Affirmative Action Employer and Educator, is committed to excellence. All qualified applicants will receive consideration for employment without regard to sex, race, creed, color, age, national origin, religion or physical or mental disability as required by law. If, because of an impairment or disability, you need accommodation during any part of the employment process, please contact Human Resources at 936-468-2304. Posting Detail Information Posting Number S2024-172 Candidates Eligible to Apply Open to all qualified applicants Number of Positions Available 1 Posted Date 12/02/2024 Review Start Date Close Date Work Schedule Monday through Friday with occasional weekends. Open Until Filled Yes Special Instructions to Applicants Posting Quick Link https://careers.sfasu.edu/postings/12373 Contact Information Contact Name Dorinda Byley Contact Phone (936)468-4023 Contact Email byleydl@sfasu.edu Contact Information Supplemental Questions
Required fields are indicated with an asterisk (*).
* Which of the following best represents your education background? Attended school but did not receive High School Diploma or GED Completed High School Diploma or GED Completed Associate's Degree or two years of college Completed Bachelor's Degree Completed Master's Degree Completed Doctoral Degree or ABD * Which of the following best represents the number of years experience you possess relating directly to the job to which you are applying? Less than one One to two Three to four Five to six Seven to eight Nine or more * Do you have general office experience? Yes No * Do you have prior experience in Customer Service? Yes No * How many years have you worked in a data processing environment? 0-1 2-5 5-10 over 10 * Describe your proficiency and experience with basic office software (word processing, email/ scheduling/contacts, web browser, spreadsheets, filing, etc.).(Open Ended Question)
* Please describe any prior experience you have working in a collegiate or high school setting.(Open Ended Question)
Documents Needed To Apply Required Documents Resume Cover Letter Optional Documents Transcript(s) Letter of Recommendation
Confirm your E-mail: Send Email
All Jobs from Stephen F. Austin State University