Summary Purpose of Position and Scope of Responsibility: Responsible for the management of admitting personnel in assigned areas. Accountable for assigned reports and completion. Job is one of a working supervisor that works in the admission processes. Ensures efficient and quality services from area. Ensures integrity of admissions and federal and state compliance is met with admission processes. Responsible for up-front collections (training reporting and monitoring). Ensures that all polices and laws regarding release of information are met. Acts as support personnel and consultant in satellite areas. Provides information to the general public, visiting public, patients, physicians and physician offices. Demonstrates a polite and professional demeanor in all situations. Strives to reach and maintain goals at the highest standard in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve processes, strives for positive customer outcomes. Leads by example. Responsibilities + "1.Responsible for management of admission personnel in assigned areas. Acts as support/consultant personnel to decentralized admission areas with and under direction of Admitting Manager. + 2. Provides leadership through facilitating BMH visions/values through personal example and interaction with staff. Communicates policies and goals, which will result in enhanced employee skills, management, and leadership. + 3.Maintains budget and identifies opportunities for cost reduction, enhance profitability and optimal resource utilization. + 4.Demonstrates Service First characteristics to all. Sets example for department and other hospital personnel. Identifies opportunities for improvement resulting in enhanced service and customer satisfaction. + 5.Performs related accountabilities/responsibilities as required or directed without complaint." Requirements, Preferences and Experience Education Minimum: Able to write and communicate on a high school level. Experience Minimum: Previous clerical experience, customer service skills. Previous admitting experience or physician office experience. CHAA or CPAR on hire About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: + Competitive salaries + Paid vacation/time off + Continuing education opportunities + Generous retirement plan + Health insurance, including dental and vision + Sick leave + Service awards + Free parking + Short-term disability + Life insurance + Health care and dependent care spending accounts + Education assistance/continuing education + Employee referral program Job Summary: Position: 10362 - Supervisor-Admissions Facility: BMH - Memphis Hospital Department: ME Admissions Baptist Memphis Category: Admissions Type: Non Clinical Work Type: Full Time Work Schedule: Rotating Location: US:TN:Memphis Located in the Memphis metro area REQNUMBER: 25997