JOB SUMMARY:

This position is responsible for day-to-day service to the public.  This position provides public and guest relations services, as well as assisting in the scheduling of patients.  Will complete clerical duties for the department/s and perform a wide variety of reception tasks.  Participates in performance improvement activities for the department.

JOB SPECIFIC REQUIREMENTS:

Minimum knowledge, skills, and abilities:

·         High School graduate or equivalent. 

·         Advanced computer skills.  Prior experience with computers is required.

·         Prior experience in a customer - service and/or clerical role is required.

·         Health care experience is highly preferred.

·         Ability to read and communicate effectively and clearly in English.

·         Ability to communicate appropriately with a wide range of persons and personalities.

·         Ability to relate positively with the public.

·         Strong computer knowledge with ability to learn specific computer system.

·         Ability to demonstrate positive and appropriate interpersonal skills.

·         Ability to manage multiple priorities.

·         Ability to function well under stressful situations.