Adobe Acrobat ServiceNow Analyst (Jobs in Pontiac, MI) Requirement id 151467 Job title Analyst Job location in Pontiac, MI Skills required Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat ServiceNow Open Date 24-Jan-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply Email Recruiter: coolsoft Job Description Analyst: Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat ServiceNow No of Submissions: 2 Start Date : 2/10/2025 End Date : 1+ Year from start date Submission Deadline : 2/7/2025 Client Info : OAKLAND COUNTY Department of Information Technology Description: Service Desk Analyst. Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. The assignment requires candidate availability Monday through Friday, approximately 40 hours per week, hours 8:00 a.m. - 4:30 p.m. New hire will be trained on-site at Oakland County then working remote approximately three days/week & on-site two days/week. Environment: CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to Service Now in 2025. Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151467 while calling.