Adobe Analyst Date: Jan 21, 2025 Location: Chicago, IL, US, 60631 Milwaukee, WI, US, 53204-2941 Req ID: 31827 Onsite or Remote: Onsite Position K Job Overview The Adobe Analyst will play a key role in supporting the Digital Transformation initiative by providing technical support and guidance for Adobe Digital Experience Platform applications. This includes troubleshooting issues, managing configurations, and implementing updates to ensure platform stability, security, and performance. Additionally, they will configure and integrate AI tools to enhance the platform's digital capabilities. Adopting Site Reliability Engineering (SRE) principles, the Analyst will focus on improving platform reliability through automation, monitoring, and scalability to ensure the platform meets business needs. Key Job Responsibilities + Provide technical support for Adobe Digital Experience Platform applications, ensuring platform stability and performance. + Troubleshoot and resolve technical issues, collaborating with cross-functional teams to minimize disruptions. + Manage platform configurations, implement updates, and ensure security and compliance. + Configure and integrate AI tools to enhance the performance and features of digital experience platforms. + Adopt SRE practices, such as implementing automation to reduce manual effort and improve platform reliability. + Establish and enforce standardized platform configurations, minimizing complexity and reducing the frequency of incidents. + Develop, maintain, and implement monitoring tools for early issue detection, automated alerts, and overall platform health. + Ensure platform scalability and availability by proactively identifying performance bottlenecks and optimizing resource usage. + Collaborate with vendors and managed service providers for specialized technical support and escalation management. + Implement disaster recovery, backup strategies, and incident response plans for platform resilience. Qualifications/Requirements + Bachelor’s degree in computer science, Information Technology, or a related field. + 3+ years of experience with Adobe Digital Experience Platform or similar digital platforms. + Strong technical expertise in platform management, configuration, troubleshooting, and security best practices. + Familiarity with SRE principles, including automation, monitoring, and performance optimization. + Experience implementing AI tools or automation technologies to enhance digital platforms. + Hands-on experience with monitoring and alerting tools to proactively identify and resolve issues. + Knowledge of cloud infrastructure and platform scalability (e.g., Azure) is a plus. + Excellent problem-solving skills, with the ability to work independently and in cross-functional teams. + Strong communication skills, able to collaborate with technical and non-technical stakeholders. + Experience with digital transformation projects and supporting high-availability platforms. Additional Information K Hiring Range At Komatsu, your base pay is one part of your total compensation package. This role pays $95,000-$120,000. The actual offer will consider a wide range of factors, including experience and location. k Diversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.  If you want to learn more about Komatsu, please visit our website athttps://www.komatsu.com/ k Company Information Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world! k EEO Statement Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. k Nearest Major Market:Chicago