**Role Purpose** Generate insights and support decision making across a broad spectrum of problems involving customer and loyalty. Lead impactful initiatives and mentor others through deep familiarization of data assets, analytical tools, and advanced analytics techniques. **Key Accountabilities** + Develop a strong business knowledge of IHG Rewards program + Provide ad hoc analytics support to internal clients (Loyalty & Partnerships) such as robust statistical analyses, predictive modeling, and simulations and scenario analyses + Design and publish dashboards catering to the needs of clients + Effectively communicate insights and recommendations to senior leaders + Act as main point of contact when manager is out **Key Skills & Experiences** Education / Experience Bachelor’s degree in Computer Science, Mathematics, Statistics or a closely related quantitative field with 5 or more years of progressive work experience in analytics; or master’s degree in Business Analytics, Data Science or a related field with 3 or more years of progressive work experience in analytics Knowledge and Skills + Proficiency in DBMS like Teradata and Google BigQuery + Expertise in data manipulation using SQL, Pandas, etc. + Understanding of machine learning techniques and algorithms, such as K-NN, K-means, NLP, Naive Bayes, SVM, XGBoost, Random Forest etc. + Knowledgeable about statistical concepts such as parametric distributions, hypothesis testing, regression, etc. + Experience with common data science toolkits in R or Python + Experience working with major cloud environments (GCP, AWS, Azure, etc.) + Proficiency in data visualization tools like Tableau and ability to use such tools for quantitative analysis + Excellent analytical, problem solving, and collaborative skills + Strong written and verbal communication skills Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.