Deliver business value through Right and Fast partnership

Provide reliable technical\nguidance to internal and external customers. You will focus on accuracy, timely\nfeedback, and customer satisfaction. You will drive timely identification,\ninvestigation, resolution, root cause analysis and replication of technical\nissues. You will maintain and configure firewalls and other network devices and\nsecurity appliances for internal and external customers. You will architect and\nimplement solutions on internal projects, using the tools and networking\nproducts in Honeywell’s portfolio. You will build internal relationships to\nescalate complicated cases. You will develop broad understanding of customer\nneeds. You will support the knowledge-sharing mindset, methodology, and tools.\nYou will ensure proper documenting and recording of all activity and\ncommunication.

KEY RESPONSIBILITIES 

Perform approved changes and periodic updates on firewalls and other network devices, while operating under strict change management procedures.Perform periodic reviews and analysis of firewall rules and ACLs.Architect, propose and implement networking-related solutions as required, for internal projects.Report findings and provide recommendations based on your analysis. If directed by management, attain familiarity with other security related products or devices by attending training or seminars with the goal of performing device management and maintenance tasks on these devices.Monitor logs and output from various software, and data collected by monitoring systems to identify abnormal situations, computer attacks, system downtime, and use of access rights or other information required by management.Follow management defined processes for trouble ticket creation, tracking, escalation, follow-up, and closure.Respond to key system alerts, interfacing directly with clients to investigate the issue.Determine the optimal solution based on experience and the internal Knowledge Base or escalate if the situation is new or there is no working procedure for it.Keep strict records of the activities carried out during working, as directed by management.

YOU MUST HAVE

Minimum 3 years of relevant experience configuring, maintaining, and troubleshooting industry leading firewalls and network equipment.Direct experience managing NextGen Threat Prevention Platforms (Check Point, Palo Alto, or Fortinet).Advanced experience with TCP / IP networks (configuring functional and security aspects of switches, routers, firewalls and security appliances).Self-motivation and ability to work with little supervision.Strong analytical and solid comprehensive problem-solving skillsStrong organizational skills with the ability to work collaboratively with numerous internal functional areas.Ability to apply intuition, experience and judgment to available data to make sound business decisions.Ability to provide on-call after hours support

WE VALUE

Experience working with cloud-based systems, preferably Azure and AWSInformation Technology certifications (particularly relevant Cyber and Networking)Knowledge of common configurations and practices for system securityExperience with performance and availability monitoring toolsAdditional InformationJOB ID: HRD259381Category: EngineeringLocation: Av. Santa Fe No 94,Torre \"A\" piso 1,Mexico City,CIUDAD DE MEXICO,01210,MexicoExemptGlobal (ALL)