The Advanced Field Service Engineer will be working within the Honeywell Industrial Automation (IA) business unit, specifically the Process Measurement & Control (PMC) Team for customer support, team support and functional excellence. This person is the face of Honeywell and will be working with customers and our internal organizations on problem resolution. The purpose of this position will be providing customer support, process and program management. The position will be located in Portland, Oregon.

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You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced system issues experienced by our field team. You will support focus on accuracy, timely feedback, and customer satisfaction. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop standard work for our Field Organization.

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You will report to our customer site located in Hillsboro, OR. In addition, you must be available to travel 50% of the time, as needed.

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Key Responsibilities

\n\nAbility to troubleshoot & solve complex problems\nProvide direct support to Internal & External Customers\nFacilitate issue identification and analysis; Investigate and resolve technical issues\nProvides timely, detailed and accurate reports on analysis work performed\nDemonstrates ability to handle challenging projects to ensure customer satisfaction\nAccountable for team technical competency & skills certification\nInteracts with multiple disciplines and personnel within organizations\nEffective written and verbal communication skills\nHighly motivated, organized and able to work independently\nA collaborative and cooperative attitude\n\n

BENEFITS OF WORKING FOR HONEYWELL

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In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

YOU MUST HAVE

\n\n• 5+ years of experience in manufacturing technical\ninstallations or engineering (electrical or mechanical devices) or completion of military technical training and field experience\nStrong knowledge of electrical and mechanical systems\nProficiency in the Microsoft Office suite (Excel, Word, SharePoint, and PowerPoint.\n\n

WE VALUE

\n\nSignificant experience applying best practices\nStrong project management skills\nExperience in the industry is preferred\nStrong continuous improvement mindset, strong leadership impact\nExperience with Salesforce.com, SharePoint, SAP ECC & CRM, Excel\nExcellent organization skills\nAn ability to train others\nAn ability to motivate a team\n\n

ABOUT HONEYWELL

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Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

Additional InformationJOB ID: HRD256456Category: Customer ExperienceLocation: HON LOC NOT AVAIL IN STATE,Oregon,Oregon,99999,United StatesNonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.