Overview Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas. Summary: Goldbelt Glacier is seeking an advanced Office Clerk. Responsibilities Essential Job Functions: Maintain a level of productivity comparable with that of other individuals performing similar services. Comply with the standards of The Joint Commission, applicable provisions of law, and the rules and regulations of any and all governmental authorities pertaining to licensure and regulation of health care personnel and medical treatment facilities, the regulations and standards of medical practice and the MTF’s medical staff bylaws. Adhere to and comply with the Department of the Navy, and local instructions and notices in effect during the term of the contract. Participate in peer review and performance improvement activities. Function with an awareness and application of safety procedures. Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify director or other designated person regarding problems that the HCW is unable to manage. Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner. Participate in the implementation of the Family Advocacy Program as directed by them government. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting. Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF. Maintain an awareness of responsibility and accountability for own professional practice. Participate in continuing education to meet own professional growth. Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF, disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training. Actively participate in the command’s Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist. Assist in the provision of in-service training to clinic staff members as directed by the Government. Attend and participate in various meetings as directed by the Government. Perform timely, accurate, and concise documentation of patient care. Operate and manipulate automated systems such as CHCS, AHLTA, ADS, Essentris, and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DoD email account as directed by the Government. The HCW shall be responsive to all email and voicemail communications. Maintain documentation of all treatment provided in accordance with clinic directives and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions. The HCW shall comply with the HIPAA (Health Insurance Portability and Accountability Act) privacy and security policies of the treatment facility. Providers shall obtain/maintain a National Provider Identifier (NPI) in accordance with DOD and MTF policy/instruction, as applicable The contractor is required to schedule and reschedule appointments within the Access to Care (ATC) categories per Air Force Instruction (AFI) 44-176, Access To Care Continuum and Defense Health Agency - Interim Procedures Memorandum (DHA-IPM) 18-001. Administrative duties also include greeting patients and appropriately routing and screening phone calls. Verifies patients are registered in MHS Genesis and Defense Eligibility and Enrollment Registration (DEERS). Assists with patient check in/out duties, performs end-of-day MHS Genesis processing, completes clinic Ambulatory Data Management (ADM) functions, and coordinates patient related correspondence. Contractor is responsible to update demographic information. Orders, tracks, picks up, and delivers forms to customers. Performs necessary paperwork such as general correspondence and committee minutes, and schedules and de-conflicts appointments. Schedules annual dental and physical exams for MDG active-duty personnel. Qualifications Necessary Skills and Knowledge: Must be able to speak/understand English fluently. If their first language is not English, one of the following tests scores/or higher is required and certificate must be submitted to the MTF for their review: TOEIC 550, TOEFL (PBT) 460, HT941022D0002, TOEFL (CBT) 140, TOEFL (iBT) 50, CASEC 560 (*), EIKEN 2nd. (*) If the CASEC score is provided, the contractor personnel is required to complete one of other tests within 6 months. CASEC is considered as only reference score. The contractor will be knowledgeable in general medical ethics, health records administration, telephone etiquette, office management methods, excellent communications and customer service skills, strong organizational background and computer operations to include Windows Operating Systems, spreadsheet, database, and word processing applications. Minimum Qualifications: High School diploma or General Educational Development (GED) equivalency. Basic medical terminology desired. At a minimum, the HCW must submit two references from peers who have had experience with the applicant's practice within the past two years that attest to the HCW's competence to perform the requested privileges. HCWs shall be in good standing and under no sanction or suspension by the Federal Government. Preferred Qualifications: A thorough understanding of the military lifestyle and experience working with military family members. Working knowledge of relevant military, state, federal, and local laws and resources. Highly developed written, oral, and presentation communication skills Pay and Benefits At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.