With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

Job Purpose

The Faith & Development Knowledge Management and Capability Advisor designs and manages systems that help knowledge flow to and between the right people at the right time (in the right format and at the right cost).  This will help World Vision staff act more efficiently and effectively to deliver quality integrated programming that impacts the most vulnerable children, furthers the goals of WV’s global strategy and the achievement of its mission.

This role will develop and implement an F&D KM and capability enhancement plan and system (including guidelines, processes, competencies, learning assets and learning pathways) to support WV teams to plan and implement comprehensive F&D competency and capability strengthening and understanding WV’s Christian faith in programme interventions.

This role will manage the F&D Community of Practice (CoP), provide expert advice to the sector CoPs and other learning networks regarding collecting and sharing lessons learned.  This will lead to the identification and validation of promising practices for programme quality improvement, increase in staff capacity for field-level engagement, subject matter expert identification, and planning online learning opportunities for community members. In conjunction with the Global Knowledge Management colleagues, s/he will establish knowledge management systems and processes to ensure cross Partnership learning and development and support world-class implementation of holistic development programmes.

This role collaborates with the Global Centre (GC) F&D Sr. Communications Advisor to ensure evidence of WV’s Christian identity and impact is shared with key stakeholders, including Global Centre Communications and Marketing teams, as well as SO, RO, and FO communicators and marketers.  This work will ultimately attract new donors and partners and build WV’s reputation as a global leader in Christian faith and child wellbeing. 

Key Job Responsibilities

(a) Knowledge Management Systems & Capacity Building

Develop and implement the GC F&D KM plan, in line with Our Promise and overall GC F&D work plans.Lead, establish, develop and maintain F&D knowledge sharing processes (i.e. knowledge access, capture, sharing, transfer, and retention) and information management system, using WVCentral and WVI.org.Build the capacity of representative staff from each GC F&D Sub-Team to make the necessary changes to their respective WVCentral and WVI.org pages.Establish, manage and promote the F&D Community of Practice (CoP).Provide support and advice to other sector CoP’s around Christian faith integration.Develop and implement systems that will promote a culture of collaboration and sharing among F&D stakeholders and programmatic subject matter experts.In collaboration with the GC F&D DME Advisor, Business & Special Projects Manager and with appropriate systems, support data analysis and reporting on metrics for Strategic Imperative 1: Live out our Christian faith and calling with boldness and humility,Ensure that M&E data and research are socialized internally and key findings are reviewed and validated for programme quality improvementServe as a member of the Global Knowledge Management-led KM working or advisory groups

(b) Faith & Development Capabilities

Develop, and lead the F&D Capability Strengthening Plan, in line with Our Promise and overall GC F&D work plan.Lead the design, testing and roll-out of the F&D capability development system including competency frameworks, reference to policies, standards, guidelines and capability strengthening processes, In collaboration with key stakeholders (Regional F&D, P&C, learning and development, sectors)Ensure the effective management and continual improvement of systems and tools to regularly assess F&D capability, maintaining a portfolio view across the Partnership. Coordinate support across entities to address capability gapsEnsure the effective rollout of F&D competencies; integrating competencies into JDPDQs, P4P agreements and appraisals, in collaboration with Regional P&C and F&D leadsLead the development of defined Learning Pathways for F&D (i.e. onboarding, certification, on-going professional development and capacity building) in partnership with Regional F&D, P&C and competency leads.Plan, create, and lead collaborative efforts to design learning content using adult learning methodologies and ensuring alignment to sector competency frameworks in collaboration with Learning & Development and sector technical experts.

(c) Knowledge Management for Communications

In collaboration with the GC F&D Sr. Communications Advisor and F&D Leadership Team, support the development of the F&D communication plan,Work with the GC F&D Sr. Communications Advisor and F&D stakeholders to share/compile evidence of best practice to support thought leadership that position WV as a thought leader in faith and child wellbeing.Manage F&D communications system contacts (including oversight of listservs and critical contact information) to ensure relevant information, resources and knowledge assets reach appropriate audiences

(d) Church Partnerships & External Engagement

Support the implementation of the GC F&D External Engagement and Church Partnerships work plans.Leverage strategic partnerships with humanitarian learning agencies and academic institutions to learn from external partners and share WV technical learning and knowledge for thought leadership.Engage our external peer partners in knowledge sharing, learning and collaboration on issues of faith and child wellbeingRepresent WV among other NGO Knowledge Management Specialists to build collaborative relationships, keep abreast of trends, and promote WV’s promising practices in its KM workSupport WV engagement in prioritized external events

Required Education & Professional Experience for the RoleMaster’s degree in a related field. A degree or formal training in social science, communications, development, cross-cultural studies, or other related fields is preferredMinimum 5 years of experience in knowledge and information management, systems implementation, and project management, preferably within an international development organisation.Training in adult learning pedagogy, visual thinking, and performance consultingKnowledge management training, certification          Proven experience in sharing knowledge and information appropriately; leading activities that encourage and facilitate sharing; empowering others to organize and disseminate informationProven ability to influence for a transformational change, inspire collaboration and achieve results.Excellent communication skills in writing and producing clear, concise and appealing documents, including online facilitation, training and influencing.Ability to analyse academic articles and data and to compile compelling summary reports for target audiencesCapacity to work with others from a diversity of Christian traditions/denominations, theological beliefsWebinar/workshop planning and facilitationExperience in formation and nurturing or virtual communities or practicesExperience in dealing with faith related issues in developmentWebsite publication and design experience, with the ability to create visual presentations, documents and online sites which engage users using adult learning principles.Excellent document editing, formatting and publications skills.Strong understanding of online collaboration platforms.Contemporary and progressive ICT skills including use of SharePoint.Demonstrated experience working across a complex and large organization to achieve work objectives.Demonstrated Christ-centred life and work with deep personal commitment to ChristAffirm and support all of World Vision’s Core Documents (Vision, Mission, Core Values, Statement of Faith and Covenant of Partnership)

Required Work, Travel & Language(s)    Effective in written and verbal communication in English    The position requires the ability and willingness to work across time zones,Ability to travel domestically and internationally up to 15% of the time.  

Please Note: World Vision is a Christian humanitarian organisation with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments. 

Compensation For The Role in the US.

For positions filled in the United States, the typical salary range for this role is $80,430 to $107,240 USD. Ranges are based on various factors including the labor market, job type, job level, internal equity, and budget. Exact salary offers will be determined by factors such as the candidate's skills, qualifications, experience, and geographic location. 

Applicant Types Accepted:

Local Applicants Only