At APL Logistics, we’re a company that focuses on connecting supply chains across Automotive, Consumer, Industrial, and Retail sectors, globally. Join us and discover how our business within this industry is dependent on our network of passionate colleagues, clients, and partners.
Together, we inspire business, drive trade, and make life run more smoothly for everyone – including you. What’s our secret? Never thinking in terms of ‘I’ and ‘You’. Inclusive, welcoming, and supportive: we work as one. And as one, we deliver.
Right now, we’re looking for a new colleague to join our Global Key Accounts Team in the position of Global Key Account Manager.
Main Responsibilities:
· Developing solutions for customers, aligned with their end goals and objectives, that ensure their ongoing satisfaction and loyalty while also enhancing profitability
· Developing and drive the Regional Strategic Roadmap for defined accounts in collaboration with your Global Account colleagues.
· Engage owned customers in a manner where they develop unparalleled trust, viewing you as a trusted advisor and first level contact to address their new business needs.
· Manage owned customer relationships, to ensure their ongoing satisfaction & loyalty
· Proactively identifying new opportunities, increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio
· Work closely with global KAM support team to ensure that solutions sold are clearly understood, ensuring clear understanding of intended outcomes for the customer.
· Partnership with product owners to enhance or develop new solutions that can expand the APLL footprint with owned customers.
· Work closely with APLL leadership team to ensure proper levels of engagement and support for your owned customers.
What we are looking for:
· Bachelor's Degree or Equivalent Level
· 7-10 years of logistics industry and international order management experience with direct customer interaction
· Complex key accounts management experience in an international environment
· Strong interpersonal skills and customer centric attitude
· Strong verbal and written communication and presentation skills
· Strong leadership skills in managing cross functional teams to meet objectives
What we offer:
Participation in our global Cash Bonus PlanHealth CoverEligibility to join company pensions scheme after probation Annual contribution towards Health and FitnessFlexible working times & a hybrid work modelRegular trainings and excellent development opportunities within APL Logistics globallyWorking in an open team with a supportive working atmosphereOffice located in the Olympic Park in the heart of Stratford