Fluent in Mandarin? Join our awesome team! Client service, problem-solving, and growth opportunities await. • Fantastic employee benefits • Hybrid work environment • Excellent career development opportunities Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. The Opportunity As part of Aon’s drive to offer outstanding solutions, as a business, we have created new roles to achieve our strategic growth. To kick start the new year, we are committed to investing in people who want to come on that journey with us. As a key member of our account management team, you'll play a vital role in assisting the Asian community by providing exceptional client service and support. You'll work alongside experienced professionals to help individuals navigate the complexities of insurance, ensuring they make well-informed decisions that protect their future. Your responsibilities will include handling low to moderately complex tasks, ensuring accurate updates in our systems (GRIP and GAMS), and building strong, trusting relationships with clients. This role offers excellent opportunities for professional growth and the chance to make a tangible difference in the lives of others. About you We're seeking a fluent Mandarin speaker with a passion for client service and a strong commitment to empowering the Asian community. The ideal candidate is detail-oriented, organized, and enjoys working collaboratively within a team. A genuine desire to help individuals make informed financial decisions is crucial. Experience in a client-facing role or within the life insurance industry is a plus, but a positive attitude and a willingness to learn are essential. Due to the nature of this role, you will need to either have or be working towards level 5 qualifications. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on reasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI-VM1 2555165