Advisor - HR Service Center
Willis Towers Watson
Primary Role & Responsibilities
Responsible for New Hire I9 verification process to ensure a smooth and consistent onboarding experience for all new hires and hiring managers. Send introductory email, initiate calls and follow up with candidates until their I9 have been completed to maintain compliant with USCIS requirements. Develop and maintain good working relationships with internal and external candidates, hiring managers and key stakeholders in the onboarding process. Coordinate effective and timely flow of critical information to all relevant parties and follow up on administrative details within or across divisions. Handles confidential and sensitive information Ensure required documentation is received and reflected in the appropriate systems Manage queries, issues and escalations Prepare and distribute standard and ad hoc reports within specified guidelinesSkills & Competencies:
Experience into end to end new Hire Onboarding process for US market preferred.Excellent communication skills – oral and writtenAttention to detail in all aspects for workStrong stakeholder management (Global & Local) skills are a mustProficient in MS Office (e.g. Word, Power point & Excel) using various functionsAbility to learn and grasp new processes and systems.Ability to prioritize and organize tasks and work within stiff timelines.Strong team playerAbility to analyses and report accurately.Multi-taskerLogical ThinkerComfortable with initiating calls with candidatesCan work with minimal supervisionHigh level of integrityCan handle high volume of workQualification & Experience:
Degree qualified – a HR related degree or professional qualification is considered beneficialGraduate with good Academic track record.0-2 yrs of experienceExperience in HR preferredFluency in English a pre-requisite.
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