The team is responsible for verification of clients prior to placement by undertaking Know Your Customer (KYC) checks based on which a client is approved. The team also validates the legal / active status of a client and validates the evidence documents provided by the various Business units for the new clients created on the various WTW systems and extends admin support for the various systems. Ongoing Monitoring & Screening is also conducted once a placement is complete ensuring the Business Unit is informed with latest updates on their clients to help them make business decisions basis the updates shared.

Responsibilities

Assist in conducting client validation & due diligence checks/KYC screening:  Client On boarding checks, verifying external regulatory and registry websites for their legal active status Conducting extensive searches on internet and collating additional information for an organization and individual being verified Reviewing the new reports of an Organization and their Board members, to assess AML involvement, Sanctions touchpoint, PEP, adverse media, etc. Perform validation and screening checks of entities and their Directors & Officers Maintaining evidence of client verification reports Following approval mechanism for client clearance Provide exceptional customer service by responding to local offices as per defined SLA’s Assist with special KYC projects with customized solutions as per regional requirements  Maintaining appropriate data of daily tasks based on the tools provided To ensure any feedback received (including incidents/errors) are rectified & addressed on a timely basis as per defined timelines Undertake the role of a SPOC for specific responsibilities assigned by the Team Leader Participating and contributing to various technical conference calls and technical meetings held within the Business Unit and the team Participate, contribute, and lead in team huddles & share best practices Quality of work to be in line with the defined quality parameters & team targets Assist in system testing if any changes/enhancements as required

 

 

Qualifications:

Bachelor’s degree in any disciplineMinimum 1 year work experience in corporate operations

Skills:

Highly self-driven in managing own portfolio and assigned responsibilities with accuracyTechnical competency to do complex work independentlyEye for detail to identify process gaps, conduct RCA and suggest workable solutions to mitigate the sameAbility to prioritize tasks and meet project deadlines Effective Communication skillsProficient in Microsoft Excel, Word, PowerPoint, and Outlook Strong research & assessing skills 

Knowledge:

Prior KYC knowledge would be an added advantage,  in addition to experience in corporate operationsMS Office suite – Excel, WordUnderstanding about the insurance industryProblem-solving, quantitative, and analytical skills

Top 5 Competencies:

Good communication skillsTeamwork and coordinationTime managementInformation collection and managementEye for detail