Salary Range:  $110,279.00 (Min.) - $146,120.00 (Mid.) - $181,961.00 (Max.)

 

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
 

Job Summary

The Advisor Vendor Risk Oversight reports to the Director of Risk Management and is responsible for leading and managing the organization’s vendor risk management program to ensure that third-party vendors meet compliance, security, and performance standards. This role focuses on identifying, assessing, mitigating, and monitoring risks associated with external vendors across all business functions. The Advisor will collaborate with internal stakeholders to ensure vendor-related risks are effectively managed and aligned with the organization’s risk appetite and regulatory requirements.

 

This position collaborates with key stakeholders to review programs, projects, processes, procedures, and policies; and to conduct end-to-end root cause analysis to enhance and improve outcomes and remediate issues to comply with the national and statewide standards and regulations.

 

Provides expert advice to various teams, including program and product development, marketing, and customer service, on various relevant topics.

Duties

Vendor Risk Management Program Leadership:  Develop, implement, and continuously enhance the vendor risk management framework, policies, and processes.  Oversee the risk assessment and due diligence of new and existing vendors, ensuring alignment with regulatory requirements and internal risk policies.  Establish risk metrics, performance standards, and vendor and spend category risk scorecards to monitor vendor compliance and risk levels.

Risk Identification and Assessment:  Lead the evaluation and risk categorization of vendors based on factors such as data security, financial risk, membership impact, operational reliability, and compliance with regulatory requirements.   Conduct vendor risk assessments, including reviewing contracts, service level agreements (SLAs), spend category strategies and other relevant documentation to identify potential risks.

Mitigation and Monitoring:  Collaborate with internal stakeholders to develop and implement risk mitigation strategies for high-risk vendors and spend categories.  Monitor vendor performance and risk exposure continuously, using data analytics and reporting to track changes in vendor risk profiles.  Ensure timely identification and escalation of issues related to vendor non-compliance or performance failures.

Third-Party Risk Governance:  Lead governance activities related to vendor risk oversight, including organizing vendor risk committee meetings, and preparing reports for senior leadership and other stakeholders.  Ensure the organization’s vendor risk management program complies with all relevant regulatory requirements and industry best practices.

Vendor Compliance:  Coordinate with internal audit and compliance teams to address vendor-related findings and ensure timely resolution of any identified issues and corrective action plans.

Collaboration and Cross-Functional Support: Work closely with internal stakeholders to integrate vendor risk management into procurement and contracting processes.  Provide expert guidance and training to internal stakeholders on vendor risk management best practices and policies.  Leverage vendor and spend management tools (e.g. Ariba/SAP) and collaborate with procurement to incorporate risk elements into vendor and spend category analysis.

Duties Continued

Reporting and Communication:  Develop and deliver regular reports on vendor risk exposure, performance, and compliance to senior management and other stakeholders.  Communicate vendor-related risk issues and mitigation plans effectively to both internal and external audiences.

Develops reports, analyzes data, and provides presentation on status of areas of responsibilities on an as needed basis in support of department operations.   Partners with the management to communicate compliance and operational priorities and provide feedback or follow-ups to key stakeholders.   Acts as the point of contact for key strategic initiatives.    Provides expert advice to various business units on relevant topics within the organizational standards, national and state-wide compliance.   Conducts research and analysis of business performance and improvements with key stakeholders to document current state, identify gaps and present remediation plan/options to leadership.  Leads the implementation of initiatives and monitor for successful outcomes.  

Perform other duties as assigned.

Education Required Bachelor's Degree in Healthcare Management, Public Health, Business, Health Administration or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.Education Preferred Experience

At least 5 years of experience in vendor risk management, procurement or vendor relationship management, third-party risk management or related risk oversight roles.

 

Experience with risk assessment methodologies and tools.

 

Procurement or Vendor Management experience.

 

Experience with procurement and vendor analysis tools, ideally Ariba/SAP.

Skills

Required:

Excellent analytical, communication, written, and project management skills.

 

Ability to collaborate with cross-functional teams and influence decision-making.

 

Excellent organization skills.

 

Excellent understanding of regulatory requirements.

 

Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint).

Preferred:

Strong knowledge of regulatory requirements related to third party risk management

Licenses/Certifications Required Licenses/Certifications Preferred Certification Risk Management Professional (CRMP) or equivalentRequired Training Physical Requirements LightAdditional Information

This position may require occasional travel to vendor sites and the ability to manage multiple time-sensitive projects.

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.  The range is subject to change.

 

L.A. Care offers a wide range of benefits including

Paid Time Off (PTO) Tuition Reimbursement Retirement Plans Medical, Dental and Vision Wellness Program Volunteer Time Off (VTO)