**Advisory Engineer, Solutions IJ – Summary** The **Advisory Engineer, Solutions IJ** serves as the technical lead for both pre-sales and post-sales implementation of Ricoh’s integrated solutions portfolio, with a focus on inkjet, continuous feed, and color management technologies. This expert-level role requires deep knowledge of hardware, software, and services, and plays a key part in architecting secure, scalable, and cost-effective solutions that align with customer workflows. **Key Responsibilities:** + **Pre-Sales (50–70%)** : Provide technical leadership, support sales teams, perform solution demonstrations, and ensure readiness for installations. + **Post-Sales (30–50%)** : Lead solution implementations, manage professional services delivery, and ensure customer satisfaction. + **Ongoing Development** : Stay current with technical training, become a subject matter expert in CFIJ hardware and workflows, and support continuous improvement. **Qualifications:** + Bachelor’s degree in Computer Science/IT or equivalent experience. + 6+ years in printing, pre/post-sales services, and solution implementation. + Strong customer-facing, project management, and technical consulting skills. + Expertise in inkjet continuous feed, workflow solutions, and print environments. + Must complete CMP Certification and Ricoh Project Management training within the first year. **Skills & Knowledge:** + Deep understanding of print languages (AFP, Metacode, Postscript, PDF, etc.). + Experience in commercial/transactional print and data center environments. + Strong networking knowledge (WAN/LAN, TCP/IP), Windows/Mac OS, and Microsoft Office. + Excellent communication, time management, and problem-solving skills. + Willingness to travel and work in high-pressure, deadline-driven environments. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.