Work with Product Owner/Lead in understanding customer/project requirements, create/implement the design, and developing unit test scenarios to validate the solution/fixes.Analyse the issues, defect reports by test team using traces,  debugging traces and develop fixes or enhancements.Experience dealing with customers problems, developing resolution and operating efficiently under pressure.Troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues in the layers.Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.Participate in continuous and iterative software development cycles with emphasis on code quality, supportability, scalability and performance6. Document technical issues and solutions