Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Salesforce system integration at PwC will focus on connecting Salesforce with other systems, applications, or databases to enable seamless data flow and process automation. You will be responsible for designing, developing, and implementing integration solutions using various integration technologies and tools, such as Salesforce APIs, middleware platforms, and web services.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Summary - As a Senior Associate,We are seeking a skilled Copado Release Manager to oversee and manage the release process of our Salesforce applications. The ideal candidate will have extensive experience with Copado, strong project management skills, and a solid understanding of the Salesforce ecosystem.PwC Professional skills and responsibilities for this management level include but are not limited to: Develop and maintain detailed release schedules, coordinating with various stakeholders. Oversee environment configurations and manage deployment pipelines in Copado. Ensure rigorous quality assurance practices are followed, including automated testing. Identify and mitigate risks associated with software releases. Maintain thorough documentation of release processes and configurations. Communicate effectively with stakeholders about release plans, progress, and issues. Conduct post-release reviews and implement improvements based on feedback Review your work and that of others for quality, accuracy and relevance. Develop and maintain release schedules, including major releases, service packs, and hotfixes. Coordinate with stakeholders to ensure alignment on release dates and deliverables. Manage release calendar to track all phases of the software development lifecycle. Oversee the configuration and setup of environments for development, testing, and production. Ensure proper version control and environment synchronization. Manage deployment pipelines and environment-specific settings in Copado Able to read situations and modify behavior to build quality relationships. Collaborate with QA teams to ensure comprehensive testing is conducted before releases. Implement automated testing processes and integrate them into the release pipeline. Monitor and report on release quality metrics. Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA Degree Preferred: Bachelor's degree Key Skills: Copado, GitHub,Ant Migration Tool, Jenkins,Sales Cloud, Service Cloud Preferred Field(s) of Study: BE / B Tech / ME / M Tech / MBA Minimum Year(s) of Experience (BQ) *: US 6 to 10 years of experience Certification(s) Preferred:
Managed Services - Application Evolution Services*: At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Everyday we are motivated and passionate about making our clients’ better. Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences. Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes. With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment. Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective. Required Skills *: 6 to 10 years of experience in Salesforce with following skills
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Have a good knowledge & strong Understanding on Copado.
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Develop and maintain detailed release schedules, coordinating with various stakeholders.
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Oversee environment configurations and manage deployment pipelines in Copado.
●
Ensure rigorous quality assurance practices are followed, including automated testing.
●
Identify and mitigate risks associated with software releases.
●
Maintain thorough documentation of release processes and configurations.
●
Communicate effectively with stakeholders about release plans, progress, and issues.
●
Conduct post-release reviews and implement improvements based on feedback.
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Serve as the primary point of contact for release-related inquiries and issues.
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Communicate release status, progress, and any changes to stakeholders.
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Facilitate post-release reviews and capture lessons learned.
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Maintain documentation for release processes, configurations, and deployment scripts.
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Ensure compliance with regulatory standards and internal policies.
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Evaluate and refine release processes for efficiency and effectiveness.
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Stay updated with the latest Copado features and best practices.
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Implement feedback loops to improve future releases.
Preferred Skills *:
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Certification in Copado and/or Salesforce.
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Experience with other DevOps tools like Github, Flosum etc.
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Salesforce sales cloud/Service cloud knowledge
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Copado Pipeline Management

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Salesforce APIs, Salesforce Customization, Salesforce Development, Salesforce Integration, Salesforce Sales Cloud, Self-Awareness, Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date