Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Manager

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.Deal effectively with ambiguous and unstructured problems and situations.Initiate open and candid coaching conversations at all levels.Move easily between big picture thinking and managing relevant detail.Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.Contribute technical knowledge in area of specialism.Contribute to an environment where people and technology thrive together to accomplish more than they could apart.Navigate the complexities of cross-border and/or diverse teams and engagements.Initiate and lead open conversations with teams, clients and stakeholders to build trust.Uphold the firm's code of ethics and business conduct.

Job Summary -  

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital

Minimum Degree Required (BQ) *: 

Bachelor’s Degree

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study: 

BE / B Tech / ME / M Tech / MBA / B.SC / B. Com / BBA

Minimum Year(s) of Experience (BQ) *: 

Experience: 15 - 22 years

Certification(s) Preferred: 

ITIL 4 Certification

 

Preferred Knowledge/Skills *: 

PMP certification

SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications

Experience in Migration projects

Knowledge in estimations, working in RFP’s and Managing the projects

At Least one SAP Associate level certification and HANA Database certification. S4 system installation, configuration and administration. SAP version upgrade. HANA Database administration. Exposure to BTP, SAC and other cloud tools offered by SAP

Architecture experience in SAP S4 and Netweaver systems

Responsible for planning and performing installations (S/4 HANA, Database, BOBJ, Add-ons, etc), end to end SAP upgrades (SPS, Major SAP version) and other activities. 

 Responsible for configuring SAP cloud offerings like BTP, SAC, Cloud connector, etc.

 Full cycle experience in SAP Migration and S/4 Conversion activities.

 Strong knowledge and exposure to HANA Database and MS SQL Database.

 Strong knowledge in BOBI, Data services etc.

 Strong knowledge in implementing and configuring Solution Manager.

 Proficient in the use of methodologies supported by SAP best practices.

 Excellent Knowledge in UNIX/ Linux and Windows OS platform.

Configure SAML for Single Sign on between SAP systems

Strong knowledge in performing system refresh and client copy

Strong knowledge in troubleshooting performance issues and providing solutions to fine tune the system.

SAP Fiori configuration and troubleshooting

 Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc.

 Must be proactive and self-motivated.

 Must be easily understood and possess excellent English communication skills, both verbal and writing skills.  

 Must Have customer facing experience and possess good negotiation skills.

 Exposure to ITIL framework.

 Provide SME advice to the team and Mentor team members to achieve the desired result by conducting Boot camps, learning sessions, etc.

 Should have a good understanding of the organization structure and requirements.

 Develop and maintain process and technical documentation.

 Prepare and present project status reports to Clients and Senior Management.

 Must have experience in working with cross functional and cross cultural teams across the globe.

 Should provide escalation support and ensure all the tasks and issues are resolved within the deadline.

 

Managed Services- Application evaluation services

At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple, yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients’ better. 

Within our Managed Services platform, PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our client’s enterprise through technology and human-enabled experiences.  Our team of highly-skilled and trained global professionals, combined with the use of the latest advancements in technology and process, allows us to provide effective and efficient outcomes.  With PwC’s Managed Services our client’s are able to focus on accelerating their priorities, including optimizing operations and accelerating outcomes.  PwC brings a consultative first approach to operations, leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with today’s dynamic business environment.  

Within our global, Managed Services platform, we provide Application Evolution Services (formerly Application Managed Services), where we focus more so on the evolution of our clients’ applications and cloud portfolio. Our focus is to empower our client’s to navigate and capture the value of their application portfolio while cost-effectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic, efficient and cost-effective.  

As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive working in a high-paced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work.  It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective, but also a relationship perspective.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date