Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

SAP

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Use feedback and reflection to develop self awareness, personal strengths and address development areas.Delegate to others to provide stretch opportunities, coaching them to deliver results.Demonstrate critical thinking and the ability to bring order to unstructured problems.Use a broad range of tools and techniques to extract insights from current industry or sector trends.Review your work and that of others for quality, accuracy and relevance.Know how and when to use tools available for a given situation and can explain the reasons for this choice.Seek and embrace opportunities which give exposure to different situations, environments and perspectives.Use straightforward communication, in a structured way, when influencing and connecting with others.Able to read situations and modify behavior to build quality relationships.Uphold the firm's code of ethics and business conduct.

Job Summary -   

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital 

 

Minimum Degree Required (BQ) *:  

 Bachelor’s Degree 

 

Degree Preferred:   

Bachelor's degree  

Required Field(s) of Study (BQ):  

 

Preferred Field(s) of Study: 

 

Minimum Year(s) of Experience (BQ) *: US 

Minimum of 5 years of experience 

 

Certification(s) Preferred:  

SAP Certification on TMModule 

 

 

Preferred Knowledge/Skills *:  

 

Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality 

 

Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills; 

Capable of leading client status meetings and extracting relevant metrics; 

Handles client relationships, confirming effective communication; 

Offers functional and/or technical subject matter expertise; 

Directs process redesign efforts; 

Leads technical and test teams for the implementation of functionality; 

Assists with change activities to confirm business adoption and provides effective user training; 

Manages the whole project lifecycle to confirm timely project delivery; 

Meets with stakeholders throughout the organization to confirm a thorough set of requirements, aligned to business objectives, gaining thorough understanding of current and future state business processes; 

Provides in-depth knowledge of the SAP application and evaluates the customer’s processes against the standard SAP functionality; 

Demonstrates experience in use of SAP, specifically TM Module, in a support/AMS environment; 

Documents the business requirements which express what actions a solution must take and what outcome is expected; 

Responsible for fixes and enhancements to the application to achieve the customer’s business requirements; 

Has industry experience and understands challenges and risks when implementing and supporting vertical applications and localizations; 

Demonstrated ability to: 

Analyze and understand business problems. 

Model data and processes. 

Conduct workshops and training sessions. 

Plan and carry out system and user acceptance testing; 

Familiar with and experienced in: 

Core application functionality 

Implementation Methodology 

Application technology stack; 

Prepares and monitors performance reports and implements solutions to improve the system performance; 

Responsible for performing installations, end to end SAP upgrades (SPS, Major SAP version), applying support packages and other support activities; 

Possesses strong knowledge and experience in HANA Database and MS SQL Database Administration; 

Possesses configuration knowledge on SAP cloud offerings such as BTP, SAC, Cloud connector, etc; 

Should be familiar with SAP interfacing solutions such as OpenText, Redwood, Evolve and Information Steward; 

Should have experience in Disaster recovery setup and testing; 

SAP BOBI, Data services installation, configuration and administration; 

Proficient in the use of methodologies supported by SAP industry leading practices; 

ITIL process knowledge/understanding is highly preferred; 

Implementation support experience using Solution Manager; 

Worked on integration with other modules like SD, MM, EWM and GTS; 

Experience in any ticket management tool and support relevant work environment’ 

Good Communication skill in English; 

Exposure to interface monitoring for EDI/IDOC’s; and 

Hand of experience in Tools like Service now, Solution Manager, Jira, HP4, MQC etc. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date