Job Title:  Aesthetician/Cosmetologist

Reports to:  Boutique Proprietor

Job Location:  Benefit Boutiques

 

Essential Duties and Responsibilities

-Customer Service/Experience-

Customer is the number one focus and all employee actions are to reflect this priority. Greet customers in 30 seconds or less Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook Maintain an enthusiastic floor presence Build and maintain good customer relationships Keep accurate and complete records in the Retail/POS system Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer. Effectively communicate with customers and co-workers Ensure all clients read and sign the service E-waiver form (customer protection, service release form) Perform only “Benefit trained” services offered on service menu and ensure customer satisfaction All other duties as assigned

 

-Results-

Achieve daily/ weekly/ monthly individual service goals Maintain target services per hour Make product recommendations and hand over service customers to Beauty Artists at end of service

 

-Teamwork-

Promote feel good/ fun and gossip free environment for customers and employees Build strong positive relationships and treat others with respect Be on time and ready to work all shifts Be passionate and tenacious Act professionally, ethically and with integrity Use good judgment Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder Participate in inventory control Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor Communicate inventory needs and concerns to Boutique Proprietor Properly and accurately register all sales Communicate training needs that will result in increased sales to Boutique Proprietor Ensure compliance with all Company and boutique policies and procedures

 

-Requirements-

Able to perform the following physical duties including, but not limited to:

Continuous standing/ walking for 8 hours Must be comfortable selling makeup & upselling services Must be comfortable traffic stopping outside of the Boutique Unpacking and lifting boxes up to 40 lbs Continuous bending of neck, arms, torso and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and show cases Cleaning displays and boutique Clean all Service Station, service rooms, and elements. Work in a fragrance filled environment Employees have physical contact with clients/ customers Maintain compliance with state board regulations Consistent and reliable attendance Operate POS system, E-waiver IPad, Boutique technology, laptop (used for on-line scheduling) This position requires the final candidate to successfully pass an E-Verify check.

 

 

Qualifications

 

For Aestheticians: Maintain and display a valid state issued aesthetician or waxing license.  The employee is responsible for any fees, additional training and/or renewals needed as a requirement. For Cosmetologists: Maintain and display a valid state issued cosmetology license.  The employee is responsible for any fees, additional training and/or renewals needed as a requirement. Proven strong service history Flexibility regarding work hours; ability to work nights, weekends, and some holidays Can initiate and manage change in a positive manner Comfortable and competent at make-up application Strong communication skills Adept at problem solving Flexible and adaptable to customer needs

 

Additional job duties if assigned as a key holder in the location

 

Maintain authority of personnel in the Boutique Verbally communicate with clients and Boutique employees in a clear manner Assume all opening/ closing responsibilities Receive increased security access within the Retail/ POS system to execute customer returns, discounts and employee transactions Maintain excellent cash management; management of the safe and applicable security codes. Count cash and balance registers and cash deposits Operate POS system, E-waiver IPad, Boutique technology, shipment scanner gun, laptop (used for on-line scheduling), alarm key pad, and calculator Partner with the Regional Boutique Proprietor on ALL issues or questions Appropriately react and handle emergencies and loss prevention issues when opening or closing the Boutique Use all resources and tools to create the best atmosphere for our customers and employees. All other duties as assigned

The target salary range for this position is $16.80/hr - $18.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.