Who We Are
We make the extraordinary, accessible, every day.
Wheels Up is a leading provider of on-demand private aviation and one of the largest companies in the industry. Wheels Up offers a complete global aviation solution with a large and diverse fleet and a global network of safety-vetted charter operators, all backed by an uncompromising commitment to safety and service. Customers can access charter and membership programs, as well as unique commercial travel benefits through a one-of-a-kind, strategic partnership with Delta Air Lines. Wheels Up also offers cargo, safety and security solutions and managed services to individuals, industry, government and civil organizations.
Wheels Up is guided by the mission to deliver a premium solution for every customer journey. With the Wheels Up mobile app and website, members and customers have the digital convenience to search, book and fly.
For more information, please visit: wheelsup.com
Role Overview
The Manager, Affiliate Safety plays an important role directly supporting departmental programs and objectives and, working with other departments, helps to shape the ability of the companies across the Wheels Up enterprise to meet the customers’ operational demands. The Manager, Affiliate Safety position helps to promote a world-class culture to ensure the highest levels of compliance with standards, both within the company and with external partners and vendors.
Maintain the documentation and database requirements of the Wheels Up Corporate Safety, Security & Compliance department, helping to coordinate/support the company’s independent safety assessment schedule of 200+ domestic and international Wheels Up vetted & verified air charter operators.Manage and continuously improve the associated policies, procedures, training, and technology used. Responsibilities Manage and facilitate initial and ongoing assessments of our approved air carrier operators.Help manage and continuously improve the policies, procedures, training, and technology used in the oversight of approved operators, to effectively manage safety risks to an acceptable level.Support the Assessment Lead in each task breakdown section of vetting and verifying initial/recurrent operators, including participation at onsite assessments.Maintain the approved operator database and associated records and documentation.Track all operational and customer service issues experienced with approved operators.Help facilitate the promotion of standards compliance throughout the company and externally.Support the Director, Affiliate Safety in the relationships with all external auditing agencies, e.g., ARG/US, Wyvern, IS-BAO, ACSF and others (as appropriate).Actively participate and as deemed appropriate, lead integration projects with Wheels Up and all applicable entities under the Wheels Up portfolio.Foster and build professional working relationships with all internal and external stakeholders, in particular Safety, Operations, Legal, Corporate Communications, Sales, Training, Human Resources.Collate, track and benchmark individual operators against the aggregated vetted and verified Safety Performance Indicators.Work with Third Party Commercial Team to identify and engage with none assessed operators.Assist in maintaining KPIs, management metrics, reports, and other information as needed.Perform, when required, telephone and onsite assessments of Wheels Up vetted & verified air charter operators.Perform other duties and/or special projects as assigned by the Director, Affiliate Safety, or higher authority. Qualifications High School Diploma or GED required with at least two years of experience in the business aviation or charter industry.Bachelor’s degree with at least five years of experience in the business aviation or air charter industry is preferred.Must maintain a working knowledge of applicable FAA regulations and industry best practices.Demonstrated experience with business aviation and air charter audit and assessment protocols.Strong ability to assess various operational protocols and procedures to determine suitability with Wheels Up standards.Strong experience handling multiple complex projects with shifting and/or competing priorities.Must act with suddenness and accuracy, and complete tasking with same.High level of self-confidence, flexibility, and integrity.Strong communication skills.Excellent written and verbal skills.Proficient in Microsoft Office products.Candidate will need to accommodate a flexible work schedule.Candidate must be able to work independently and be relied upon to set appropriate short-term goals as determined by project workload and cross-departmental requests.Must maintain a current passport and clean Driver’s License Travel will be required.Position is home-based, but candidate must live close to an airport with suitable airline service Wheels Up StoryWhat’s In It For You
At Wheels Up, you will help make the extraordinary possible. Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrate. At Wheels Up, our people are our success. Exploring a career at Wheels Up gives you a chance earn amazing compensation and benefits, helping you and your family have the type of balance you deserve in both your career, and life away from work:
Competitive salary 401(k) with generous company contributions up to 6% Paid time off including vacation, holidays, paid personal time, maternity and parental leave Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits Family care assistance through fertility support, surrogacy and adoption assistance, lactation support and programs that help with loved ones in all stages Total Personal Well-being programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health Career development programs to achieve your long-term career goalsSalary Range
The salary for this position is $84,000- $105,000. The salary is determined on a variety of factors that are considered in making compensation decisions, such as differences in skill sets; experience and training; licensure and certifications; and other business and organizational needs. This wage range has not been adjusted for any applicable geographic differential associated with where the position may be filled. At Wheels Up, it is not typical for an individual to be hired at or near the top of the range for their role. You may also be eligible to participate in a discretionary annual incentive program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
What You Will Bring
An unwavering commitment to SAFETYThe ability to build TRUST through transparency and communicationA commitment to achieving results the right way and a willingness to take ACCOUNTABILITY when we do notThe knowledge that there is power in bringing people with different points of view and life experiences together and a culture of BELONGING leads to unlimited and unrestricted collaborationA belief that INNOVATION is only possible in an environment where we make things simpler, strive for continuous improvement and understand that great thinking can come from anywhere in our organizationA willingness to be curious, constantly asking questions to help promote creative thinking, problem solving and trouble shootingA desire to collaborate and be part of a diverse team and when necessary, lean into and manage conflict effectivelyA high level of integrity in everything you doA strong commitment to service and a meticulous attention to detailA level of professionalism unmatched in the aviation industryCommitment to Equal Opportunity Employment
Wheels Up is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing us at hr@wheelsup.com . In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title.
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